Feldon
December 2, 2015 11:15 pm
In my time covering EverQuest II, we’ve had three really great Community Managers — Christine “Kiara” Renzetti, Margaret “Luperza” Krohn, and Racheal “Afista” McKenny. Yesterday as part of their Daily Grind column, MassivelyOP asked “What Makes a Really Great MMO Community Manager?” When Funcom hired new community managers a few weeks ago, some readers questioned why we’d cover it. Big whoop, community managers are glorified retweeters, right? Yeah, not so much. A talented community manager can work a playerbase and keep everyone happy even in dark times. “Sinking, panicking games dump their CMs overboard first, not realizing their CMs are the best...