So a couple weeks ago, SOE had some DNS issues with one of their servers. As an apology for the up-to-3-days outage for players who couldn’t work around the DNS snafu, SOE granted 2 days extra All Access membership. This sounds great, but when this was announced, a few players were curious exactly how the 2 days time were being granted — either by moving the billing date back by 2 days, or by adding time at the end whenever people cancel. I don’t know that we ever got a concrete answer — until now. It looks like everyone’s billing date was moved back two days. Which sounds great except for two side effects…
- Players are reporting being dropped back to Free-to-Play access for 2 days while their billing cycle is waiting to start again.
- The “Claim your 2500 StationCash for being All Access” monthly timer may also end up skipping 2 days.
The biggest issue here is not a few StationCash, but players being dropped back to F2P because of where their billing cycles end. Hopefully this issue can be resolved quickly.