Two Day Gift After DNS Issues Has… Issues

Written by Feldon on . Posted in EQ2, Free-to-Play (EQ2X), Game Updates & Maintenance

allaccess

So a couple weeks ago, SOE had some DNS issues with one of their servers. As an apology for the up-to-3-days outage for players who couldn’t work around the DNS snafu, SOE granted 2 days extra All Access membership. This sounds great, but when this was announced, a few players were curious exactly how the 2 days time were being granted — either by moving the billing date back by 2 days, or by adding time at the end whenever people cancel. I don’t know that we ever got a concrete answer — until now. It looks like everyone’s billing date was moved back two days. Which sounds great except for two side effects…

  • Players are reporting being dropped back to Free-to-Play access for 2 days while their billing cycle is waiting to start again.
  • The “Claim your 2500 StationCash for being All Access” monthly timer may also end up skipping 2 days.

The biggest issue here is not a few StationCash, but players being dropped back to F2P because of where their billing cycles end. Hopefully this issue can be resolved quickly.

Tinkerfest Goes Live Tonight — ZAM, EQ2Traders Guides Updated

Written by Feldon on . Posted in Art, Appearance, Housing, EQ2, Game Updates & Maintenance, Live Events, Tradeskill

tinkerfest

Tinkerfest goes live tomorrow and EQ2ZAM and EQ2Traders have been updated with the new crafted goodies, house items, new quest, and a totally new prestige house which have been added this year!

From EQ2 ZAM:

Tinkerfest, the Norrathian celebration of all things Gnomish, starts Friday! Your EQII ZAM staff has the scoop on the awesome new additions to this player favorite. 2014 brings back all the old activities and adds more rewards, house items, and recipes! There’s a new quest and new achievement. If you didn’t do so last year, be sure to unlock your tinkered mercenaries!

Tinkerfest 2014 will start July 25th and run through August 11th. Keep track of all your alts and every quest with our convenient Tinkerfest Quest Tracker!

From EQ2Traders:

It is after 2 a.m. – so just what is Mum still up to at this time of night? Well, Tinkerfest went onto Test in mid-afternoon, and I have been testing and writing, and writing, and re-verifying facts, and having my brains leak out my ears, and other fun stuff. I figured there would be zero way, with my fibro sleep issues, of getting to sleep before writing up the preview. With my luck, I would end up tossing and turning while mentally working on the story, so I might as well be up writing the story, right? Hopefully the story makes more sense than I do right now! Without further ado, here is Tinkerfest 2014: Skimming Along

EQ2 Wikia has not yet been updated for this year’s event.

Update Notes: Tuesday, July 22, 2014

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding

Looks like all servers are coming down today, even though Tinkerfest will not be activated until Friday. From the EQ2 Forums.

ALL EverQuest 2 Servers will come down on July 22nd, 2014 at 7:00 AM Pacific Time for an update. The expected downtime is approximately two hours.

WEEKLY FEATURE

  • Tinkerfest begins 7/25!

POPULATION / ZONE PROGRESSION
General

  • Corrected an issue that prevented Aerakyn body drop treasure from dropping if the victim was below level 100.
  • Zordakalicus Ragefire – The target lock cast by Ragefire’s adds, Shock, has been changed. It should cast much less often, is no longer a curse or curable, and now has a 3 second duration.

Dealing With NBE-1013 Account Errors

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

While getting the NBE-1013 error on an SOE account is certainly not a new occurrence, it seems that quite a few players have been experiencing it in the last hour or so in EQ2 as well as in Planetside 2. Here’s the error:

Error NBE-1013: We have detected there is a problem with access to this game. Please “click here” for possible solutions.

According to SeanF of SOE Tech Support, this is an individual account issue which must be fixed by Customer Service on a case-by-case basis:

This error code typically means there is a problem with your account that we will need to fix on our end. If you have not already done so, please submit a support ticket with us and we will be happy to assist you further.

UPDATE: It looks like this may have been a more widespread problem but people who were unable to login and had not yet submitted a ticket are already seeing that they’re able to login now. We’ll keep watch on this issue.

Final update from Luperza:

Merged all the threads together about this topic. (Might have missed a few. I’ll check on Monday when I get into work.)

We had an outage from 4:30 – 5:50 PM PDT. Our Platform Team was able to resolve the issue at 5:50 PM PDT and everything seems to be working fine now.

Please let us know if you are experience any further reports of this error.

Thank you for your patience and please enjoy the final hours of double guild experience!

Time to Revert Any Changes You Made to “Hosts” File

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

If you made changes to your Hosts file last Tuesday to work around the DNS issues which impacted SOE games, websites, and forums, then it’s now time to undo those changes! At this point, your computer should have no difficulty finding SOE’s games and websites automatically without any manual entries. Further, by leaving manual entries, if SOE ever shuffles their IP addresses around, you will find yourself unable to play SOE games or visit their websites and not know why!

64.37.171.24 lp.soe.com
64.37.170.20 lvs-recap-01.station.sony.com
64.37.169.11 manifest.patch.station.sony.com
69.174.202.136 account.station.sony.com
69.174.204.11 forums.station.sony.com
64.37.171.32 assets.soe.com
63.140.62.141 smetrics.soe.com
64.37.171.29 auth.station.sony.com
64.37.171.22 planetside2.com
64.37.171.22 www.planetside2.com
64.37.171.45 everquest2.com
64.37.171.45 www.everquest2.com
93.184.215.248 eq2.patch.station.sony.com
64.37.171.39 census.soe.com
64.37.171.15 data.soe.com

Please check your Hosts file (located at c:\Windows\System32\Drivers\Etc\Hosts) and make sure you don’t have any entries above. If you do, please remove them!!

Double Guild XP Weekend (July 18-20) and EQ2 Caption Contest for July

Written by Feldon on . Posted in EQ2, Live Events

doubleguildxp16x9

As announced on this week’s EQ2 Insider webcast, this is a Double Guild XP Weekend! The event will run through 11:59pm Sunday night Pacific Daylight time.

EQ2 characters who complete writs, tradeskill work orders, completing certain quests, kill certain NPCs, or turn in status items receive Personal Status on their Character. 10% of that amount is also given to the character’s guild. For this Double Guild XP weekend, that amount doubles to 20%! Note that there is a rare Legends of Norrath-looted item which increases your normal amount to 11%. It’s unknown if that stacks this weekend.

Vigilant House Items (Food, etc.) on Loyalty Vendor July 29th, Age’s End x2 Aug 5th

Written by Feldon on . Posted in Art, Appearance, Housing, EQ2, Game Updates & Maintenance, Raiding

Looks like Age’s End x2 raid, currently on Test and Beta, is being pushed back a bit. From Holly “Windstalker” Longdale‘s twitter:

 

“Make Good” for DNS Issues — 2 Day Credit for All Access Members

Written by Feldon on . Posted in EQ2

allaccess

As an apology for the DNS issues which have prevented some players from connecting to SOE websites, forums, and games, SOE is granting All Access customers 2 free days of service. From the EQ2 Forums:

Hi everyone,

We deeply regret the recent service interruption that is currently impacting all SOE games.

As a thank you for your patience, we have added two days of membership time to all members’ accounts.

Thank you for playing EverQuest II.

~Luperza

New Priest Ability “Gather Remains” Coming in Future Game Update

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping

On Monday, EQ2 Mechanics Guru Xelgad teased a new priest ability called "Gather Remains":

At first, we assumed this would be a Prestige ability reserved for this fall's upcoming Altar of Malice expansion, however during today's EQ2 Insider webcast, Xelgad clarified that this ability was going to become available to priests "as soon as possible", after it clears QA, so likely in the next few weeks.

According to a followup tweet, the ability will apparently work Out of Combat only, but not require Line of Sight Feet:

Does this sound like a useful ability despite the 50 meter limit? Will you or your friends use it?

EQ2 Insider Episode #3 Notes!

Written by Feldon on . Posted in EQ2

eq2insider_logo

Today, Margaret “Luperza” Krohn, Akil “Lyndro” Hooper, Kyle “Kander” Vallee, and Nathan “Kaitheel” McCall took to Twitch for the third episode of the EQ2Insider video show.

Notes from Today’s Show

  • Double Guild XP Weekend! July 18 @ Noon until July 20th at Midnight
  • 66 Slot Bag was shown — will be given to everyone at SOE Live
  • A code was given out for free 500SC. Looks like I’m the only one who got to redeem it.
  • Tinkerfest being demoed.
  • Showing off the Tinkerfest house.

Age’s End: The Final Chapter — Why an X2 Raid?

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Itemization, Raiding

kerafyrm

When nobody is happy, that means you’ve reached a successful compromise, right?

Some players are upset at the announcement that the Age’s End prophecy, which has dominated EverQuest II’s storyline for almost a decade, will not be directly experienced by solo players. Others are incredulous that it will not be a difficult 24-person raid. EQ2 Lead Designer Kyle “Kander” Vallee took to the forums to give the thinking behind why Age’s End: The Final Chapter is a x2 (12 person) raid and to encourage players to playtest the content:

So a few things.

We opted to make this an x2 because we want to give a lot broader amount of people access to it. It is the Ages End prophecy and the end of the most important story line in EverQuest II to date. Limiting this to x4 raiders seemed unfair. Sure, we could have made it a 6 man, but that seemed less epic for the content.

So we made a relatively easy x2 and a challenge x2. The challenge x2 is not really stupendously harder, or at least that isn’t the intention, but it will lend some better rewards to those who have done the work and geared up to this level of damage.

The bottom line was we wanted to give as many people access to it at that level without making it seem silly. We do not feel that an x2 format is silly. We feel our x2 content is lacking and we wish we could do substantially more.

This event is on Beta now and I encourage everyone to go check it out.

Kander

How can solo and group players experience the closure of the Age’s End story? I would imagine there will be live streams and perhaps pick-up raids giving it a go. Also, with the level cap raise to 100 this November, it seems likely that the x2 zone will be doable by a single well-geared group, or 12 players in average gear. You may not get the story right away, but there are always other ways.

EverQuest II Insider – Episode #3 – July 16 @ 2~3pm

Written by Feldon on . Posted in EQ2

So… didn’t we just have an EQ2 Insider?

So  the original EQ2 Insider Developer Q&A was scheduled for June 19th, but got postponed til July due to scheduling issues. Rather than just lose an episode, the EQ2 team are going to cram in a second helping of EQ2 Insider into July on their original scheduled date. This time, Kyle “Kander” Vallee is joined by Akil “Lyndro” Hooper and Nathan “Kaitheel” McCall.  From the EQ2 Forums:

eq2insider_logo

This month on EverQuest II Insider episode 3:

<YouTube Video will be posted here when it is uploaded>
When: 07/16/2014 2PM – 3PM PDT
Server: TBD during segments
Don’t forget to use our hashtag #EQ2Insider and follow us on YouTubeTwitterFacebookGoogle Plus, and @MargaretKrohn!

 

If you want to know what EverQuest II Insider is or how you can be a part of it, go here!

Manually Map DNS So You Can Access SOE Games, Websites, Forums

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

network-connections

Some players are unable to connect to SOE websites, forums, and services, despite SOE having fixed the issue (renewing the SonyOnline.net domain) several hours ago.

The first thing you should try is to open your Start menu, choose “Run…” and type “ipconfig /flushdns“. A black box will momentarily flash. This will make your computer forget all the DNS lookups it has performed, so when you try to access SOE websites, forums, and games, the correct addresses will load and you’ll be able to see them and play them normally.

If this does not work, we recommend restarting your computer as well as your modem/internet router.

If none of those steps work, then based on a tip from the Planetside 2 Reddit, some people are having success by adding the following entries to their c:\windows\system32\drivers\etc\hosts file. Unless you have bypassed all the security on this file, you’ll need to drag the file to your desktop or other folder, double-click it and open it with Notepad, make the changes, Save the file, and then move it back to the folder you found it in.

64.37.171.24 lp.soe.com
64.37.170.20 lvs-recap-01.station.sony.com
64.37.169.11 manifest.patch.station.sony.com
69.174.202.136 account.station.sony.com
69.174.204.11 forums.station.sony.com
64.37.171.32 assets.soe.com
63.140.62.141 smetrics.soe.com
64.37.171.29 auth.station.sony.com
64.37.171.22 planetside2.com
64.37.171.22 www.planetside2.com
64.37.171.45 everquest2.com
64.37.171.45 www.everquest2.com
93.184.215.248 eq2.patch.station.sony.com
64.37.171.39 census.soe.com
64.37.171.15 data.soe.com

These are corrected numbers compared to the ones posted earlier (the 208.x.x.x numbers were totally wrong).

SonyOnline.net Domain Expires, Shenanigans Ensue for all SOE Games, Forums, Websites

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

domain-name-moves243

UPDATE: As of about 6:05am PDT, NetworkSolutions.com is reporting Sony Online Entertainment owns SonyOnline.net again. SOE websites and games should start resolving properly for all customers around the world over the next few minutes/hours.
To refresh your DNS info, go to the Start menu, choose “Run…”. Type ipconfig /flushdns. Now relaunch your web browser and/or game launchpads.

Original article follows:

We are in the process of researching this issue, but it looks like the domain registration for the domain SonyOnline.net expired this morning, reverting back to being the property of NetworkSolutions. While SOE did not use the domain publicly, preferring SOE.com, the aforementioned domain contains all of the nameservers (ns2.sonyonline.net, ns4.sonyonline.net, ns6.sonyonline.net) which route users to SOE’s websites and forums, as well as connecting to its games.

For the last 20 minutes or so, we have been monitoring the situation. We’ve seen the forums and websites briefly become accessible before going dark again. It’s possible that conflicting DNS information is propagating out there, preventing users from reliably connecting to SOE’s websites, forums, and games.

It seems plausible that the expiration notices from NetworkSolutions have been going to an unread e-mail address at SOE for the last few weeks and NS finally decided to reclaim this one. The expiration for SonyOnline.net was set for 26-may-2014, while today, July 15th, is some 7 weeks later. That’s some grace period!

UPDATE: Although there don’t seem to have been any changes behind the scenes, SOE.com, EverQuest2.com, and other SOE websites all seem to be loading “domain parked” pages full of advertisements now.

UPDATE from EverQuest Next and Landmark Community Manager Colette “Dexella” Murphy who is likely in need of coffee at 5:30am PDT:

Another update at 8:30am PDT:

Further update from SOE President John Smedley admitting that the domain expiration e-mails were going to an unread account:

Update Notes: Tuesday, July 15, 2014

Written by Caela on . Posted in Art, Appearance, Housing, EQ2, Game Updates & Maintenance, Itemization, PvP/Battlegrounds

From Bunji on the official forums

 

WEEKLY FEATURE

  • Lore and Legend: Awakened Aerakyn is now available.

HOUSE ACTORS

  • House Actors will now save changes made to their greeting distances between loading and reloading a house.

ITEMS

PVP and BATTLEGROUNDS

  • Ethereal and Artifact weapons may be obtained via victory daily missions in Battlegrounds.
  • Ethereal and Artifact weapons now grant PvP statistics.

Bonus XP and “Gear Up! Level Up!” Extended!

Written by Feldon on . Posted in EQ2, Live Events

From the EQ2 Forums:

By: Margaret “Luperza” Krohn

Yesterday, on EverQuest II Insider, the EverQuest II Development Team announced that they are having a double experience weekend for All Access members from Friday, July 11th, 2014 at 12:00 PM PDT until Sunday, July 13th, 2014 at 11:59 PM PDT! This will include adventure, AA and tradeskill experience. In the future, we’ll run more double bonus experience weekends of different types, so stay tuned!

bonusxp_2014-07-11

Also, the Development Team heard your cries for an extension on the much loved “Gear Up! Level Up!” goodness, so they have extended it throughout the month of July! This means it’ll end on Thursday, July 31st, 2014 at 11:59 PM PDT, so take advantage of the offer while it lasts! What does this offer entail?

SOE Block Party July 25, 2014 during San Diego ComicCon

Written by Feldon on . Posted in EQ2

From the SOE Forums:

soeblockparty2014-sdcc

If you’ve ever attended San Diego Comic-Con before, you know just how crazy the entire weekend can be, and how welcomed any break from the madness is. For those attending SDCC for the first time this year, trust us when we say a chance to slow down and relax is quite appealing after a day on the show floor. Getting away from the crowds and noise, relaxing with friends, and imbibing an alcoholic beverage or two (if you’re of legal drinking age), is the recommended treatment for any weary con-goer according to me…SOE’s own Dr. Hats.

Update Notes: Thursday, July 10, 2014

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization

From the EQ2 Forums:

POPULATION / ZONE PROGRESSION
Temple of Veeshan: Dreadscale’s Maw

  • New items in the Dreadscale’s Maw are now correctly usable by all classes.

DUNGEON MAKER

  • Fixed an issue related to experience gain.

ITEMS

  • Ethereal Scythes have been changed to crushing weapons.
  • [eq2u]Scythe of the Sun[/eq2u] is now a crushing weapon.
  • [eq2u]Warblister, Scythe of Fury[/eq2u] is now a crushing weapon.
  • Corrected a bug that was preventing the Greater and Superior Redemption of Failure from resurrecting allies outside of the targeted group.

QUESTS

  • A new shiny collection ? in Vesspyr Isles is no longer obscured by the giant flower blossom.
  • Cataloguing Vesspyr: Rage Infused – A Tumultuous Growth in Vesspyr Isles can now be seen by all players, as intended.

Double Etyma Extended Through July, Bonus XP Weekend July 11-13

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Live Events

From the just-finished EQ2Insider livecast (of which you can read our transcript here), Holly “Windstalker” Longdale confirmed two exciting bits of news. First, Double Etyma has been extended through the end of July. Second, the upcoming weekend will be a Bonus XP weekend from July 11 at noon until Sunday night at midnight.

Updated with tweet:

 

Transcript: EQ2Insider Developer Q&A – July 9, 2014 ~ 2:00pm

Written by Feldon on . Posted in EQ2, Expansion News, Game Updates & Maintenance, Grouping, Itemization, PvP/Battlegrounds, Raiding

eq2insider_20140709-02

EQ2Wire is providing a running transcript of today’s EQ2Insider Developer Q&A with questions posed by players on the EQ2 Forums, Facebook, Twitter, and even Google Plus. Present on the panel are EQ2 Community Manager Margaret “Luperza” Krohn, EQ2 Producer Holly “Windstalker” Longdale, EQ2 Game Designer Mike “Xelgad” Ganz, and EQ2 Lead Designer Kyle “Kander” Vallee.

Today’s livecast started with a hilarious 2D animation of the Age’s End story thus far.

eq2insider_20140709-01

Announcing the winners of the EQ2 summer contest.

After the jump, the Dev Q&A…

Reminder: EQ2Insider July Q&A TODAY (7/9/2014) 2PM PDT

Written by Feldon on . Posted in EQ2, Live Events

From the EQ2 Forums:

Norrathians!

Don’t forget! Today (7/9/2014) from 2:00 PM – 3:00 PM PDT at Twitch.TV/ EverQuest2 we’ll be doing our LIVE July Q&A EverQuest II Insider episode! We’ve compiled your questions from the forums, Facebook, Twitter, and Google Plus!

Can’t make it? Don’t worry! It’ll be up on our YouTube shortly after, so be sure to subscribe to us over there!

On today’s show will be EQ2 Community Manager Margaret “Luperza” Krohn, EQ2 Producer Holly “Windstalker” Longdale, EQ2 Game Designer Mike “Xelgad” Ganz, and EQ2 Lead Designer Kyle “Kander” Vallee.

Bug? Dungeon Maker Now Awards 1XP Per Mob

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

dungeon-demon_wide_sm

UPDATE from Kander:

This was an unintentional change. We have a fix coming for it ASAP.

This will be fixed on Thursday.

We’re not sure if this is just a glitch or an intended change, but every mob killed in Dungeon Maker zones now awards just 1 XP regardless of level or difficulty. Frankly we’re surprised that enough people visit player-decorated dungeons to have noticed this, but we’ve received several reports and there is also an active thread on the forums.

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