From Rothgar, who is now officially having a bad day:
The issue with AA’s being reset seems to be a server configuration error. We have locked the battlegrounds world to keep new matches from starting up while we fix the configuration.
We will have more information very soon about how to proceed if you’re missing some AA after coming back.
Woot another example of SOE fails.
Can this expansion release be messed up even more somehow?
Oh, stop antagonizing the company to which you pay subscription fees. It just sounds childish. There are always launch and tech problems and problems occur when you least expect them regardless of how much testing has been done.
These are extremely complex systems and each piece of the puzzle has to be fitted perfectly, which can only be done with time. And reality check: this is an online game, not the Challenger. No lives lost. Just a bit of time. Corrections are easily made. Relax.