SOE Customers have started to report receiving e-mails from unscrupulous individuals attempting to lure frustrated players to websites which look and feel like official SOE customer portals to try to acquire additional login credentials and credit card information.
Please check the sender of these e-mails and further watch the addresses linked in any suspicious e-mail. When in doubt, go to http://www.SOE.com/ and disregard any links provided in outgoing e-mails.
There is currently no “action” that players can take other than to wait-and-see how SOE and Sony addresss the current crisis.
UPDATE: SOE’s website has been updated with the following message:
These emails will be sent by Innovyx, our third party email distributor, and will contain either ‘soe.innovyx.net’ or ‘soe.sony.com’ in the sender field.
i think we should DDoS these phising websites 🙂
The email I received was indistinguishable from the press release on the site currently. The links pointed to sony.innovyx.net, with some referral jargon attached to the end.
Sony has used Innovyx for email marketing in the past. They’re listed as a client: http://www.innovyx.com/clients.php
Are these the emails you’re referring to? If that’s the case, I think people are jumping to conclusions a bit too quickly.
I agree with Greenmist.
According to the latest update at http://www.soe.com/securityupdate/ if you get something from sony.innovyx.net it is probably legit. Although I’d still exercise caution in clicking on any imbedded links.