From Rothgar on the EQ2 Forums: I just wanted to post another update and post-mortem for the Unrest merge explaining a few of the issues that occurred.
Day: December 15, 2010
There’s a double station cash weekend happening from 17-19 December 2010. Looks like finally, for the first time, those outside the US will also be able to take advantage of this: We’re having a Double Station Cash weekend! For the first time ever and for a limited time only, Double Station Cash will be available across all top up amounts and for most payment methods*. Stock up now for double the fun! Offer valid 12/17/10 through 12/19/10. Eligible purchases include those made with credit/debit card, PayPal or pre-paid game cards. Exact start time of promotion on 12/17/10 to be...
If you have been paying for EQ2 with 30-day subscription cards rather than keeping a credit card on file at SOE, you were probably surprised to find that you might not get the December, January, and February rewards. Fortunately, Amnerys has jumped on this issue before it got too far out of hand and gotten this response: Hey everyone! Checking in to clear up a few questions about today’s rewards. 1. Everyone who is actively subscribed and in good standing will be getting the rewards, including folks who pay with game cards. 2. We just started running the process...
SmokeJumper has posted a message regarding Server Merges: Hey, folks, We’ve been posting information about the downtimes, and Rothgar has been pretty cool about talking about the issues and such, but we haven’t made an official posting. So here goes: 1) The pain is short-term. The merges are being done to make the EQII Live gaming experiences better. I think most folks agree that higher populations make better gaming, so we’re doing the merges for that reason. And we’re working hard to get most of them done *before* the holiday break.
Here are your hotfix notes for December 15 2010: LIVE EVENTS Frostfell Tuwasp bixies in Greater Faydark are now the target for the level 5, Kelethin version of Gh’lad Tydingz’s quest, “A Gigglegibber’s work is never done.” Grikbar scamps in Steamfont Mountains should once again advance the level 35, Kelethin version of Gh’lad Tydingz’s quest, “A Gigglegibber’s work is never done.”
From EverQuest2.com: On Wednesday, December 15, qualifying EQII and EQ2X accounts who have met the requirements for Velious Winter Rewards will find a new bag in their /claim window which contains two new items; a Coldain Butler and a Scars of Velious in-game painting. Photos and Details after the jump.
Update: Unrest is now online! Unrest is undergoing final testing after a followup 1 hour maintenance was required beyond the Server Merge to fix some broker and other issues. Once it’s back up, we hope Rothgar and Zoltaroth will drive safe and get some sleep (I recommend blackout curtains, they’re a staple here in Denmark) and we’ll see you back in a few hours for 2 more mergers. 😉
Tonight, Kithicor, Butcherblock, Mistmoore, and Permafrost all go under the Server Merge knife, so this means all servers will experience some loss of Chat functionality, in-game Mail, and Friends lists. On the Najena -> Unrest merge, this worked out to about 12 hours, so we expect that tomorrow, there will be 12-14 hours of these features being unavailable on ALL servers during the heart of the merge window.
Unrest returned after its Server Merge, but some additional fixes are required (regarding a Broker bug), so the server is down now to apply those fixes. In the mean time Zoltaroth is in the EQ2 Chat.
If you are on Splitpaw or Runnyeye, Innovation or Valor, Rothgar has provided the reasoning for why your server merges are delayed until after the new year: The EU servers need database upgrades and these have to happen before we do the merge. [Further] we take holidays here in the U.S. too and many people will be gone starting next week. We have a company wide “freeze” near the end of December where we don’t do any major maintenance or hardware work so as not to risk outtages for the holiday when people are on vacation. We’re already pushing...
Rothgar has posted some issues regarding Keymapping, Guild Hall Beacons (call of Guild Hall) and housing and guild halls to be aware of once the servers come back up.