Today, the Subcommittee on Commerce, Manufacturing and Trade of the U.S. House of Representatives Committee on Energy and Commerce held a hearing in Washington, DC on “The Threat of Data Theft to American Consumers.” Kazuo Hirai, Chairman of the Board of Directors of Sony Computer Entertainment America, submitted written answers to questions posed by the subcommittee about the large-scale, criminal cyber-attack we have experienced. We wanted to share those answers with you. Complete 8 page written response (click here) on Flickr Summary on PlayStation Blog (click here) Note that much of this information is generic to the PSN (SCEA)...
Day: May 4, 2011
SOE.com has been updated with a new Recent Updates section which answers a few questions, although there are few concrete answers at this point. Also, according to a Facebook update, the $10 discount on Fan Faire registration will be extended due to the service outage. May 4, 2011 We want to thank you again for your patience as we work to get the SOE services back up and running. We received several questions and comments relating to the criminal attack to our network and would like to address some of the most common questions today. We are also going...
From MSNBC.com: A U.S. House of Representatives subcommittee is demanding answers from Sony after private information from some 102 million personal accounts was taken by hackers. In a letter written by the Congressional Subcommittee on Commerce, Manufacturing and Trade and addressed to Sony chairman Kazuo Hirai, representatives asked the company to answer a list of 13 questions related to the hacking of Sony’s PlayStation Network. The Congressional committee has demanded answers about the PlayStation Network breach only perhaps because news of the Sony Online Entertainment breach wasn’t released until Monday afternoon.
From SignOnSanDiego.com, the website of the San Diego Union-Tribune newspaper. Customers of San Diego-based Sony Online Entertainment must watch out for “spear phishing” scams after a hacker may have gained access to personal information on 24.6 million accounts, including email addresses and passwords. Privacy experts say cyber criminals could have enough information to send highly customized emails or postal letters — or make phone calls — that will appear to come from Sony in hopes of tricking customers into revealing more sensitive information — such as credit card or Social Security numbers. Sony Online Entertainment urged its customers to...
From MSNBC.com: Sony has hired outside investigators to help clean its networks and catch the people behind a massive breach that exposed the personal data of more than 100 million video game users. The Japanese electronics giant has retained a team from privately held Data Forte that is led by a former special agent with the U.S. Naval Criminal Investigative Service to work alongside the FBI agents, who are also probing the matter. Sony said on Tuesday that it has also brought on cyber-security detectives from Guidance Software and consultants from Robert Half International Inc.’s subsidiary Protiviti to help...
From SOE Facebook: Hey folks, in response to many inquiries, we wanted to reassure you that all of your characters and items are safe and awaiting your return. We continue to work on the issues as fast as we can, but unfortunately the servers will not come up today. Thank you for your continued patience; we expect to be back up very soon.