2 thoughts on “2 Days of Chat Channel and Login Snafus Caused by “Perfect Storm”

  1. Since this actually relates to the sort of work I do for a living — yes, it was a perfect storm. I’ve had my systems have unexpected downtime due to a network patch elsewhere in the company that “shouldn’t” have impacted me – so I wasn’t told. I’ve had EU or AP run into snags on file transfers or installs, and due to timezone differences they’d often keep plugging away at it because they thought it would be done by the time they could reach someone in NA. It happens. It IS frustrating from the player/enduser side though.

  2. I am really impressed with SJ’s and Rothgar’s announcement on what exactly messed up and going it to some detail with it. In the past SOE had a policy of not explaining what mucked up or why and leaving folks in the dark. Which happened during the last sever merger during the KoS run.

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