From our new community person Roxxlyy on the EQ2 Forums:
Hey folks,
Just wanted to let you all know that the team is very aware of the various issues impacting logins, downloads, and the whole slew of connection problems that many of you are facing. At least one major issue causing these problems has already been detected, and the team is working on a fix for it at this exact moment.
I’ll be continuing to update this thread with new information as it becomes available.
And
We’re continuing to work on the problem, and have made positive progress. Please let us know if these issues continue into tomorrow!
We have learned from Discord that the issue is apparently the Content Delivery Network (CDN) used by Daybreak. Commonly used by most major websites and software companies, Content Delivery Networks store copies of often-requested files in every region around the world so that local customers aren’t downloading files from far away. According to the message, connections between certain ISPs and the CDN are currently failing.
Hey guys, looks like your fix didn’t do the trick. I was kicked out of game while running 2 accounts and now cannot even get back in. The only thing that shows up now is a create an account page & all of my toons are missing from both accounts. Whats up with this?