Feldon Shortly after SOE’s data breach in May 2011, the company partnered with Vasco to provide security key fobs for its customers. These were made available for purchase as well as being given out to all Fan Faire 2011 attendees. Since then, requests to produce a mobile security app serving the same purpose on iPhone and Android have been numerous.
Now it looks like an EQ2 player (SandsMans) has stumbled upon an official Daybreak Defender app on the iPhone app store, apparently published without fanfare on October 24th, 2015, which should theoretically offer the functionality of a mobile authenticator keyfob.
iPhone users who wish to add security to their Daybreak Games accounts can now Download the Daybreak Defender app and use it in lieu of a physical key fob. Please note that we have not yet tested this app!
Two factor authentication (password + key fob or mobile app) is more important than ever as Daybreak no longer recovers stripped/deleted characters even in the case of hacked accounts.
UPDATE from Daybreak Games:
@EQ2Wire We are looking at options to expand availability beyond iOS, but have no specific details/dates to share right now.
WARNING: If you add the authenticator to your Daybreak account, be sure to remove it BEFORE deleting this app from your phone. Otherwise you will need to contact Customer Support which can take multiple days.
I have known about this for awhile, If you go to security section in your account where the old authenticator was connected to; it gives you a text to phone option,the authenticator and the daybreak defender option from that page.
One major word of warning though, do not remove app before turning it off in account or you will have to wait for a petition to be answered to have it removed to access account.
And for those of us without Apple devices? Oh of course not.
Pip for right now there’s a text to phone option on the security page under account. I am not happy myself about no Android as of yet and I am doubting they will. The company made a Android version for their Planetside 2 mobile app. But didn’t make a Android version for the DcUniverse app , which was a mess, which I believe they pulled from the iTunes store. Speaking of apps the EqWorlds app which isn’t the same company hasn’t been updated in over half a year at least,other than the news portions.
How about the overwhelming majority of smartphone users that use Android?
I was going to say the same thing. I don’t own one apple product in my entire house. We have 5 devices all run droid of one version or another.
Why is it “by Sony Online Entertainment?”
I lost my phone and can not get into my account because H1Z1 used the daybreak defend. how can I do now ?
Can someone help me ?
You will need to create another daybreak account and open a ticket at http://help.daybreakgames.com/