UPDATE: We’ve received notification from a few players in-game that this issue has been resolved.
Day: March 4, 2015
In August 2013, SOE made some drastic layoffs to try to manage costs. The game teams undoubtedly took a hit, but by far the deepest cuts were felt in the Customer Service and Quality Assurance divisions. As I walked past the empty desks when I visited SOE last summer, it confirmed that these teams were hard hit. Still, the quality of Customer Service from SOE has remained almost universally high over the last 18 months, with staff going above-and-beyond to restore hacked characters, update broken quests and content, restore items which have been accidentally lost or destroyed, as well as...
NOTE: No news specific to EverQuest II in this article… After trying to launch their own RPG on Kickstarter, Storybricks evolved into a middleware/tools developer for game studios such as Sony Online Entertainment. Chief among those tools was a powerful user-generated content system that would allow players to build dungeons, populate enemies, and then give those enemies behaviors, desires, and drives that would make a completely dynamic simulation that would be different every time. For EverQuest Next, Dave Georgeson and John Smedley each talked about how expensive content design for MMORPGs is and how no company, no matter how...