18 thoughts on “Broker Broken by Today’s Update – Culprit to Remain Nameless

  1. This proves that they do not listen to their customer base on test, and are completely and utterly clueless and the team does not play the game. if they themselves played the game and were on test themselves us as players would be able to better communicate with them and KNOW they see the bug so they would have no excuses. This type of a mistake is inexcusable in my opinion. it is a major bug, one that effects the entire playerbase, and it was reported, bugged, feedbacked, facebooked, twittered, posted on the forums, and still went thru…. What is wrong with this picture? only way to make it more obvious to SOE would be to write it on a 2×4 and cast it upside someones head!

    Whoever is in charge of the bug reports and feedback should be fired over this. No excuse!

  2. I just don’t get it. Offices of people working on content, expansions, features, loads of community relations people , multiple managers and not one person spent the 5 minutes to even look at the test feedback forum, or if they did not relay the problems on.
    It literally boggles my mind. There is no excuse at all.

    Unintended problems I can see an excuse.

  3. After more than five years playing on Test as my main server, constantly reporting bugs, discussing them on the forums and in-game with numerous devs and QA people, then seeing the very same bugs pushed to Live, I can’t say this surprises me.

    For many years the Test community was frequently vilified for elitism, laziness, or incompetence and seen as a pointless bump in the smooth road of development. In the last couple of years, particularly with Test Copy allowing anyone and everyone to have a go at testing without having to level up a character, I think it’s finally begun to come home to the general playerbase that it’s not finding the bugs that the problem – it’s getting anyone to listen.

    Oh, and didn’t SoE just get an amazing new Testing tool that allows them to correct content on the fly so things like this wouldn’t happen any more?

  4. @Bhagpuss:

    “Oh, and didn’t SoE just get an amazing new Testing tool that allows them to correct content on the fly so things like this wouldn’t happen any more?”

    Yeah, good call.

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