Feldon
From EverQuest2.com: We’ve got some really great news! We now have an official SOE Server Status Page! The page includes server status information for the following games: EverQuest II Extended EverQuest II EverQuest Star Wars: Galaxies DC Universe Online Check it out here: http://www.soe.com/status. The information on this page will include up-to-date region, server name, status, and server load information. UPDATE: The Server Status page has been redone to add other games (Vanguard, EQ Mac, EQOA, FreeRealms, and PlanetSide). They’ve also added a time readout for the last time each server’s status was updated. This seems to have changed...
server performance
A surprising post from SmokeJumper yesterday caught our attention regarding New Hardware: The server hardware is coming in in chunks as we ship it to the various data centers around the world. But the good news is…Permafrost and Oasis are now upgraded, as of this morning. More are coming soon! We’ve already received indication that the rest of the hardware is already on order. Russian servers will not be upgraded as the hardware is relatively new (2007) while the current EQ2 servers were on 2004 hardware. Note these are the game servers and zone servers. The database servers were...
From SmokeJumper on the EQ2 Forums: I don’t have the ETA yet, but we are making the purchases and we’ll get the hardware replaced on the servers that have not yet been upgraded (Guk, Everfrost, Unrest, Butcherblock, Permafrost, Oasis, and Splitpaw). It’ll take some time to get these changes implemented (takes a while to order them, get them delivered, and then installed at the various data centers), but we’ll update you with details when we know more. They’re coming!
I’ve finally managed to escape Charles de Gaulle airport which completely ground to a halt due to 3 inches (7cm) of snow. Meanwhile, our SAS pilot made a perfect landing in near whiteout conditions with heavy snowfall on a runway and at an airport positively blanketed with snow. Ah… Copenhagen… 😉 Anyway, ’bout those server merges…
At 11pm PDT on June 9th, 2010 (7am GMT on June 10th, 2010), several EQ2 servers were brought down for maintenance: Befallen, Permafrost, Crushbone, Mistmoore, Oasis, Runnyeye, Splitpaw, Innovation, Valor, Storms, Battlegrounds UK, Battlegrounds DE, and Battlegrounds FR The original announcement indicated that maintenance would take 7 hours. All servers were up after ~13 hours, with a total downtime of ~15 hours for Runnyeye, Innovation, and some of the Battlegrounds servers. So what was this maintenance all about? And did it include the US-UK Battlegrounds bridging we’ve been hearing about?
Players were surprised when servers went down at midnight PST last night for a Hotfix. This hotfix is targeted at Performance issues which continue to dog EQ2. From the EQ2 Forums by Rothgar: Tonight’s hotfix introduced a few changes that have been on the test server for a few weeks. I’d like to hear your feedback to see if any of these performance issues have gotten better after tonight. First, we made a change to the zoning processes that should hopefully speed it up. In addition we’ve extended our logging in this area to help us better troubleshoot long...
From Rothgar on the EQ2 forums: We’ve located the issue that was causing the slow performance last Tuesday. This problem had ZERO to do with battlegrounds but they were taken down as a precaution anyway. I know that battlegrounds tends to get the bad rap because it’s new, but they are not always the cause of problems. In fact, we’ve got the character loading issues under control now so that there are no performance spikes as a result of characters going to and from the BG world. We’ve been making some general performance improvements that will help lower the...
Dethdlr
After the widespread outages of the EQ2 servers the night prior, a thread was created on the EQ2 Forums to solicit an explanation from the EQ2 Developers, and/or new EQ2 Senior Producer Dave Georgeson, on the cause, and to seek reassurances that the issues are being identified and on track to be resolved. As they tend to do, the thread branched into speculation on the origins of Dave Georgeson’s forum handle — SmokeJumper. Skywarrior posted his theory: Hmmmm. Â Smokejumpers are extremely brave (or crazy) and well-trained individuals who jump out of airplanes in order to reach remote areas involved...
Rothgar has been working closely with the Database folks trying to solve the Server Performance Issues, specifically Server-side Lag, and extremely long Zoning times which have become a major problem facing EQ2 since Game Update 55, the Sentinel’s Fate expansion, and the introduction of Battlegrounds. These Database and Server Lag issues have been so disruptive, that they have largely drowned out discussion on other issues facing EQ2. Fortunately, Rothgar brings us an update on the situation regarding some long-needed caching being added to how character data is transmitted and stored: Right now we are addressing the database-related issues and...