Feldon 
So a couple weeks ago, SOE had some DNS issues with one of their servers. As an apology for the up-to-3-days outage for players who couldn’t work around the DNS snafu, SOE granted 2 days extra All Access membership. This sounds great, but when this was announced, a few players were curious exactly how the 2 days time were being granted — either by moving the billing date back by 2 days, or by adding time at the end whenever people cancel. I don’t know that we ever got a concrete answer — until now. It looks like everyone’s billing date was moved back two days. Which sounds great except for two side effects…
- Players are reporting being dropped back to Free-to-Play access for 2 days while their billing cycle is waiting to start again.
- The “Claim your 2500 StationCash for being All Access” monthly timer may also end up skipping 2 days.
The biggest issue here is not a few StationCash, but players being dropped back to F2P because of where their billing cycles end. Hopefully this issue can be resolved quickly.
This happened to my wife’s account over this past weekend, but not to mine. (Mine renews 4 days earlier than hers). Put a ticket in but never got a response. This lasted for two days and then I was charged on my card, and it resolved itself.
The outage issue didn’t really bother me that much, even though I was affected by it too, but to lose 2 additional days of time I paid for did.
Was too annoyed by this 2 free day issue turning into a 2 day penalty instead to even play this weekend.
2500? hm why do I only get 500? SC is this a typo? or do I need to /petition?
Typo.
5 accounts could work, or maybe Feldon gets special perks. 😉