P7S1/Alaplaya Explains Customer Names on Public Forum

Written by Feldon on . Posted in International

From the Alaplaya Forums:

What we did (long time ago):

When a user made a wire transfer and put a wrong or unreadable accound id on the sheet we could not put the money on the account. We had “just” the name of the user who made the wire transfer. If this name was not existing in our DB we asked the user to contact us. It was a service which was in favour and by demand of the users. As wire transfer could take quite long from some countries this list helped the users to get a status.

We tried to find the user who paid us. Something totally different and last option was to send back the money where depending on the country the bank took a cut of the money.

We stopped that payment method long time ago as it was archaic and better methods occured.

Hope that makes it clear for all of you.

P.S: You never could be back with payments at that time as we did not have subscriptions! We never ever did such thing.

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Comments (3)

  • Kwill

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    Ugh, sounds worse when they explain it.

    Reply

  • Eschia

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    Doesn’t matter why names are listed there, the fact that names are listed there is enough to not trust them.

    Reply

  • Rugrat

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    lol with that kind of communication can you imagine discussing a serious and involved technical issue with them….

    Reply

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