Getting ready to board the sorriest excuse for an airline around. First airline I’ve ever dealt with that cannot offer an exit row to a 6’9″ passenger online, at the ticket counter, at the gate, and when the gate rep made a rude comment about my height not being his fault, I notified customer service. Maybe there is some small satisfaction in getting a cocky employee of the most customer-hostile airline in trouble. But as I stand in a completely backed up jetway, because three gate attendants haven’t learned the fine art of staging an aircraft boarding, I realize...