From Brasse on the EQ2 Forums:
We promised that all players would be able to play together, to play on the servers of their choice. This was a huge undertaking, technically, but vital to keeping our players together. Accounts will necessarily be handled separately as games transition. We are working very closely together and we are all are fully committed to serving their customers well.
While it will be impossible to address each and every post here, I would like to answer a few.
We are posting this information with our executive’s direction and oversight. They are involved in every aspect of this deal, including the move to ensure that players can continue to play on any server they like. As I have said, I realize that I am much shorter than Smed, but this is truthful, valid communication on behalf of SOE.
You will not be forcibly transferred – starting a ProSiebenSat.1 is a choice, should you wish to continue playing EQII after the transition. If you wish to change your account status prior to that time, please contact CS directly (we cannot do it from here), and while I respect your choice, I do ask you to merely think about it for a time and consider giving this a chance. EQII will not transition for some time yet, so there is no rush.
Your SC will not be transferred. It will be mirrored – in other words, it is a grant, not a transfer. From the FAQ:
“…and the value of any Station Cash in their SOE account granted to the new ProSiebenSat.1 Games account.”
Regarding F2P SOE accounts being run from Europe on the US servers: yes, of course they can. However, in order to play from European IPs, players will need to sign up for a ProSiebenSat.1 account. As with all of our F2P games, you do not have to fund those accounts if you choose to play Free.
You should see a seamless transition, aside from creating a ProSiebenSat.1 account. You can continue to play EQ2 from the UK without the need to transfer your characters. Again, you will need to sign up for a ProSiebenSat.1 account in order to play, because while we automatically transfer those characters, we do not transfer personal data. That is solely at the discretion of the players.
Once EQII transitions, you will need a ProSiebenSat.1 account to access your characters on US servers. We are making it as seamless as possible on the front end, but while we can transfer characters, items, and grant SC to the new account, we cannot transfer personal information, which is why you need to sign up with ProSieben (using your existing SOE account id – new password of course!).
When is the Transition?
When your ProSiebenSat.1 account is created, your SOE account will remain active for any games that have not yet transitioned. For instance, if DCUO transitions first, those players will retain SOE accounts for other games they may play, such as EQ, EQII, FR, CWA, VG, PS, etc. In the case of a game that is not slated for transition, such as EQ for example, those players will have two accounts, one for ProSiebenSat.1 and one for SOE.
A great many details are still being worked out, and we have a significant amount of time left – we haven’t even determined a transition date for EQII yet.
Keep in mind that you have plenty of time yet before the transition occurs, and I hope that you will keep an open mind and watch for more information as the year progresses.
IP Locks and Traveling Abroad?
I am looking into the request for info on folks who travel abroad (as I do), and will post when I have information.
I travel abroad a great deal and have never had issues logging in to games that are generally IP locked (as so many are). Let me follow up on that one for you. Bear with me while I do so. =)
Oceania? Asia? Russia? South America?
Australia is not included in the regions ProSiebenSat.1 administers (nor are New Zealand, Asia, Russia, South America, for instance). The regions covered are listed in the General Questions section of the FAQ.
Your gameplay will not change, your servers will not change, your friends and guilds will remain the same. It is a matter of creating a new account for exactly the same gameplay experience, because we do not transfer personal data. As for trust, that is indeed a choice every consumer must make on every transaction we make online (or offline, for that matter). Take the time to make a measured decision. EQII’s transition will be some time off yet.
As ever, we ARE listening. We are collecting every bit of your feedback to pass on to our internal groups and to our partners at ProSiebenSat.1. We are all strongly committed to providing you with the best, secure gameplay experience possible.
Yer Loyal Dwarf,
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