Game Update 53 Too Popular?
Looks like Game Update 53 has been very popular, as a few servers are struggling with keeping up. Rothgar reports on the EQ2 Forums:
A couple of the highly populated servers are seeing some performance problems now that we are reaching primetime and many new players are logging in.
This is probably due to the large number of things that happen to your character the first time you log in after GU53. Until the performance comes back down to normal levels, we will be locking some of the servers to keep the problem from getting any worse.
Currently the issues seem to be happening on Antonia Bayle, Nagafen and Crushbone.
The locking will only be done to spread the load over time and not something we expect to do for very long.
I remember being stripped naked when I first logged in after Game Update 53, so I’m not surprised the servers are in a state of shock. 🙂
All servers are currently unlocked but some are experiencing database bottlenecks. We are working on determining the cause. GU53 has been live since early this morning and these isses only just began within the last 2 hours. So our first assumption is that its just related to the increased load of prime time.
As a further precaution, some other news, which will probably come as no surprise to European players, is that Game Update 53 has been delayed for European servers. Kiara has been tasked with bringing us this news:
Due to the database issues that are occuring on several servers and interrupting performance, we will be delaying the push to the EU servers, this evening.
We want to make sure that the problems are sorted out before we update the EU servers, should it be a problem with the code so that we don’t push a problem to these servers.
I will update this post with the new times as soon as I have the information.
I deeply apologize for the delay and the inconvenience.
In the meantime, please leave your comments in this thread:
Server Issues & Locks – 9/23/09
Thank you for your patience while we fix the problems and again, my apologies for the inconvenience.
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Comments (3)
Lessing
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EU players are fracked again. Awesome. This lack of regard for a part of their customers is mind-boggling. EU servers are NOT heavily populated, so there is absolutely no reason to delay their updates.
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Charn
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Actually, though it may seem to the people on the EU server that you’re “fraked again”: reading what Sony wrote, “We want to make sure the problems are sorted out . . . should it be a problem with the code . . .” It seems they want to be sure there are no errors in the code so the EU servers DO NOT have the same issues as the US servers. (IF it’s a code issue.) To me, that seems like they ARE donig this for your best interest, so you don’t get the same issues (I know many people that have items missing after logging in, or after crashing because of server lock) and are HIGHLY regarding the EU players. They are, in effect, using the US servers as “gamma testers” before they push out the finalized product to you. So, to me (on a US server) it could seem they hold the EU servers in higher regard . . .
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Lessing
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I play on Najena, a US server. None of my guildies had any problems. The UK servers are less populated than Najena, so there cant be an excuse to push back the UK update date becuase of performance. Easy as that.
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