Feldon Research Assistants
Many players are reporting that their Research Assistants which they hired paid quested for coaxed hailed to get Master spell upgrades are being rather possessive with the results of that research and not giving up the spell.
Rothgar shed some light on the issue, specifically that this problem will occur only when you are logged out of the game when the research completes, and you change zones, or login and out without immediately claiming the spell. In other words, unless you are either logged in, or camped in a zone where you can retrieve your researched spell at the time that the research completes, you will need to /petition to get it. I’m getting dizzy! 🙂
So anyway, a hotfix is imminent, but in the mean time, if you didn’t get your spell, simply /petition and GMs have been empowered to credit the spell to your account.
Order of Rime Icemares
As a reward for completing the Order of Rime quests, a fantastic mount was added in Gu52 — An Order of Rime Icemare (Â ) purchasable for 40p. However some felt that it did not have bonuses and characteristics befitting mages and priests, so another mount was added in yesterday’s hotfix — An Order of Rime Mystic Icemare. If you wish to trade up to the Mystic version, and don’t want to pay another 12p in trade, you can use the /petition system to contact Customer Service and request that they swap out the request. Discussion Here
The Shadow Odyssey Signature Quest
The Shadow Odyssey introduced a challenging Signature Quest which rewards those who can successfully complete all 20 dungeons in The Shadow Odyssey with a powerful charm, and irreplaceable cloak from Queen Antonia Bayle or the Overlord Lucan D’Lere themselves.
For unknown reasons, the quest reward was changed in Gu52, and players completing this lengthy quest were offered the choice of either the cloak or the charm. This has now been fixed, and you can use /petition to request both rewards. Be sure to specify which cloak and which charm you want.
Automated Character Transfers
July 14th saw the re-introduction of Automated Character Server Transfers, which have been unavailable for over a year now. The price also drops to$25, which will make it appealing to many folks I’m sure.
There is one bug that some folks are encountering. If your in-game mailbox has ever gotten completely full (who hasn’t?), you may have some “ghost” e-mails stuck in there which will prevent you from being able to buy a Character Transfer Token. Please /petition to get this sorted out.
Customer Service
I would like to ask everyone for a little extra patience with Customer Service this week. I’ve just outlined 4 situations where CS will have to deal with /petitions. I can only imagine they are completely swamped this week.