1 thought on “MassivelyOP Asks — What Makes a Really Great MMO Community Manager?

  1. Good article. CMs can be the difference between building player resentment to a higher and higher level or decreasing it.

    For example, we’ve not received an answer yet to the question of why fansite, guide, and lore subforums just “had” to be removed from the eq2 forums. I still resent that. I think it was a capricious and arbitrary decision and have been told nothing to make me think it was otherwise. The response to the question has been a resounding *crickets*.

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