Legends of Norrath hasn’t had a development team at SOE/DGC for a couple of years now, and the LoN forums were blown away by RadarX earlier this year without explanation, however the game continues to have diehard fans (including EQ2Talk’s Dellmon). This weekend, a Marketplace sale is being held for Legends of Norrrath booster packs and bundles as well as XP and Vitality potions for EQ2.
One problem: Legends of Norrath players are running into an issue where they are blocked from redeeming more than a few Legends of Norrath card packs after having purchased them.
UPDATE: Windstalker is now personally looking into this issue of being blocked from redeeming packs:
It looks like our fraud detection software got a little overloaded with LoN redemption over the weekend and some folks may have been unfairly flagged as fraudulent claimers. Our CS Team is aware of the issue and will work on it asap.
From Daybreak Games Content & Social Media Manager Dexella on the EQ2 Forums:
Hail Norrathians!
The heat of summer is slowly beginning to dissipate. Before we know it, the rustle of leaves and the chill of Nights of the Dead will fill the air, and soon after, the jingle of Santa Glug’s sleigh will be heard…
But summer has not left us yet! And to savor the last bits of August, there is a SALE this weekend in the Marketplace.
From 12:00PM (Noon) Pacific on Friday, August 28, 2015 through 12:00PM (Noon) Pacific on Monday, August 31, 2015 the following will be available at deep discounts:
- Legends of Norrath booster packs
- Legends of Norrath booster bundles
- XP Potions (including Vitality Potions on Stormhold & Deathtoll!)
EQ2 player Blade Parker reported the issue with being unable to redeem packs:
“You have been blocked from redeeming loot. Please contact support if you have any questions.”
I am receiving this error when trying to redeem my LoN loot. Is there any chance I can have my ticket addressed and be unblocked before the sale is over? I don’t really want to buy anymore if I’m not allowed to claim the loot. Thanks.
Alas Customer Service ticket response times are in the 5-7 days range, and all most of Daybreak Games’ Community team are currently in Seattle at PAX Prime, so there’s zero little chance this will be resolved before the sale ends.
Just one more thing that DBG let slide. I never got into playing LoN (personal choice) but I know many players did enjoy it. Sad virtual state of affairs. 😕
Updates:
1) Issue is reportedly resolved,
2) Only part of the Community team was at PAX, and
3) RadarX is a humorless twat.
RadarX is Working As Intended™.
Typical deflection tactic for people in the wrong, he attacks your form opposed to defending his position.
I bought 2 boxes this morning and got all 72 packs open and redeemed.