Unscheduled Downtime April 27, 2017 — 16 Hours Downtime

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

It looks like this morning’s update note of “Updated underlying structure for handling Daily Objectives and Loyalty Tokens. There shouldn’t be any noticeable difference in functionality.” did in fact have a noticeable difference and EQ2 servers are now down for an extended window which could run quite long.

It looks like today’s unexpected downtime has now been extended to Midnight tonight. With servers down at 7:00am, up at 10:00am, and then down again at 10:26am, this will be a total of 16 1/2 hours.

From the EQ2 Forums:

All servers are currently coming offline to address a technical issue. We do not have an ETA at this time but will provide information as it becomes available.

From the EQ2 Forum status notice:

Status: 4/27/2017 10:26 PDT – The game is currently down, investigating a login issue.

Update from RadarX:

The current ETA for this maintenance is 12 AM PDT (07:00 UTC).

Update: Servers came back up at 11:30pm PDT.

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Comments (16)

  • Phaedrix

    |

    Anyone keeping track of how many times this has happened over the past 12 months (duration statistics would also be interesting)?

    Particularly with regard to login problems.

    Reply

    • Feldon

      |

      Today’s update note was prophetic: “Updated underlying structure for handling Daily Objectives and Loyalty Tokens. There shouldn’t be any noticeable difference in functionality.”

      Unless we notice that the servers are not functional.

      Reply

      • Noctew

        |

        Well, they say it’s a platform issue. So unrelated to the EQ2 patch.

        Reply

        • Ualdayan

          |

          So it’s more like ‘Oops, we typed the wrong command and erased the server.’ rather than ‘This update we just did broke things’ you think?

          Reply

          • Feldon

            |

            The change they made to Daily Objectives and Loyalty Tokens did not go as planned so they had to do a new build, test it, and roll it out.

            Reply

          • Ualdayan

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            Seems everything was reverted back to prepatch – went into an expert and everything was still 388 resolve.

            Reply

          • Caam

            |

            POPULATION / ZONE PROGRESSION
            Expert Raids

            Resolve values for expert raid zones have been reduced. Current combat mitigations remain unchanged.

            —-

            Well, if the Expert Raid zones are now 388 resolve, that is definitely a change. Otherwise, someone might want to work on their reading comprehension a bit.

            Reply

          • Ualdayan

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            Bah, I was told they were reducing resolve on expert zones, and looking forward to that, didn’t know it was for raiders only.

            Reply

          • Jamiss

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            Nope. It was tangentially related, but that was not the cause of the issue.

            Reply

          • Feldon

            |

            Oh ok. Thanks for the correction.

            Reply

        • Feldon

          |

          Their change/patch tied into Platform.

          Reply

  • bobo

    |

    Does this fall under… “You had one job!”?

    Reply

  • Carnifex

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    Looks like game might be up around 10pm PST. Maybe, according to discord. Back to expedition Vikings!

    Reply

    • Caam

      |

      Yep, saw the same thing on Discord posted by Kander:

      Servers are going to be down until 12pm PST [Midnight] At the least. We will be scheduling Triple XP and Double scrolls or more for the next week, more info here soon. We will also be rescheduling AMAs for todays servers to Monday.

      Reply

  • Vereska

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    After the maintenance this morning, I tried to log into my account. Right before character select screen, it wouldn’t log me in. Kept saying “logging in server #1″. “Logging in server #2″. Then said I had wrong user and password. Which wasn’t true.

    Reply

  • Caam

    |

    Caith posted at 9:12 PM PDT that all servers are back online.

    Reply

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