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  • 2011
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  • Sony Faces Setbacks, Misses PlayStation Network Restoration Date
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Sony Faces Setbacks, Misses PlayStation Network Restoration Date

Feldon May 7, 2011 4:02 am

Sony has hit some major setbacks on restoring its PlayStation Network, which affects all PS3 and PSP customers. By extension, this would also prevent Sony Online Entertainment games from coming online, as Sony has indicated that they don’t want to restore service until they can be assured it is secure. This frustrating news is no doubt going to keep us out of our games for quite a bit longer than originally anticipated:

  • Engadget: Sony misses promised PlayStation Network and Qriocity restoration date, begs for more patience
  • Playstation Blog: Service Restoration Update
  • Reuters: Sony removes data posted by hackers, delays PlayStation restart
Tags: account security

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24 thoughts on “Sony Faces Setbacks, Misses PlayStation Network Restoration Date”

  1. Parisian Stank says:
    May 7, 2011 10:55 am at 10:55 am

    What doesn’t Sony fail at lately, seems to be the only thing they excel at now.

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  2. Icewind_Dale says:
    May 7, 2011 1:05 pm at 1:05 pm

    Sony need to get it S#!T together! People Want to PLAY some people (All the people that play EQ2 or onther SOE Games Have friends On Those Games) Give us accurate updates and Turn the Freakin servers ON!!!!!!!! We are tired of “We will not be turning on the servers today We thank you for your continued patience” Its BS!!

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  3. Kruzzen says:
    May 7, 2011 1:19 pm at 1:19 pm

    I blame Sony and the hackers. The hackers need to be shot and sony needs to get its act together. tired of this. 🙁

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  4. kozmic says:
    May 7, 2011 2:29 pm at 2:29 pm

    I don’t want to hear, “Wont’ be up today, thanks for your patience.” Quite frankly my patience is running thin and highly considering canceling subscriptions. It’s bs!!

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  5. Lathain says:
    May 7, 2011 2:35 pm at 2:35 pm

    PSP, PS3… really i dont care all i want is EQ2 !

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  6. Who Cares? says:
    May 7, 2011 3:26 pm at 3:26 pm

    It’s safe to assume that GU60 is gonna be delayed till late June as well

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  7. Adam wilz says:
    May 7, 2011 4:43 pm at 4:43 pm

    Sad that it takes them this long with their so-called employees working ” around the clock” yes Rome
    Was not built in a day but this is not Rome nor rocket science thanks for making me want an xbox

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  8. mel says:
    May 7, 2011 7:38 pm at 7:38 pm

    I think its time to start looking for a new game. If SOE new what they were doing this wouldnt have happened.

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  9. Axeluis says:
    May 7, 2011 9:32 pm at 9:32 pm

    What was most worrisome was the report that their security, Apache was really outdated? I mean come on. That just opens the door for lawsuits, etc.

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  10. kozmic says:
    May 8, 2011 12:29 am at 12:29 am

    I can’t say that I’m surprised that sonys security is out dated, I mean they dick around all they can with updating eq2, fixing bugs etc. Why would their security be any different.

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  11. Zeem says:
    May 8, 2011 6:21 am at 6:21 am

    This was just all a ploy for us to watch the NEWS and make Obama feel important for finishing bush’s job.

    thats one theory i heard the other day.

    Im starting to agree.
    EQ2 better be up monday.

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  12. Leons says:
    May 8, 2011 9:41 am at 9:41 am

    This feels like they decided to take the weekend off and not paying overtime for anything 🙁

    Just started playing Rift and so far seems refreshing!

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  13. Yurie says:
    May 8, 2011 10:24 am at 10:24 am

    Sicne we don’t know what they area actually doing, and they are definitely not going to tell us, it’s easy to assume the worst. I agree, seeing the words “major setback” isn’t exactly confidance building. In fact, it’s not at all. They are losing so much money, and consumer confidance, I can’t imagine that they are just sitting on their behinds over the weekend twidling their thumbs.

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  14. mel says:
    May 8, 2011 10:39 am at 10:39 am

    Is there a trial for rift or do you have to pay up front.

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  15. Anaogi says:
    May 8, 2011 11:40 am at 11:40 am

    Rift is cool, when I can get my guild leader to not drag me off to DDO or LoTRO that’s where I hang out. That or CoH, but mostly Rift. That’s why I keep ‘secondary’ games active… 🙂

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  16. Smugly says:
    May 8, 2011 12:01 pm at 12:01 pm

    You keep a secondary account incase hackers close down the current game your playing?

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  17. Someone says:
    May 8, 2011 1:17 pm at 1:17 pm

    no i think he means he has 2 games that he activly plays 🙂

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  18. Murfalad says:
    May 8, 2011 5:47 pm at 5:47 pm

    People need to take a chill pill here, 7 days of no service and its everything from threats to extolling some other game.

    They got a very expensive network hacked (if SOE penny pinched on EQ2, Sony didn’t on PSN).

    They’re earning nothing while they fix things, so by taking their time they are making a statement that they want it to work right, in addition we get a free month on top of the downtime.

    The only concern I have is how Sony treat the cost for this, will this be a “one off” and written off against profits?

    Or will they expect to get the money back out of SOE and PSN for all of this?

    If its the latter its bad news long term, especially looking around when I’m just not seeing anything else out there exactly inspiring in terms of MMOs.

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  19. LordNimmo says:
    May 8, 2011 7:03 pm at 7:03 pm

    Any new updates about how the fixing is going been almost 2 days an nothing new has poped up …??

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  20. Xxane says:
    May 8, 2011 7:35 pm at 7:35 pm

    You know the one thing I DON’T hear in the news?

    Any other companies declaring how secure their servers are…

    If SONY were as crappy as people seem to post, why aren’t the others busy carving into SONY’s market?

    Because they’re just as scared sh*tless, and grateful that this hasn’t happened to them. I imagine the other big names frantically examining and re-examining their own security – all conspicuously quietly, so as not to draw any media attention. Even if I were the prez of, say, Xbox, I would be losing a lot of sleep right now, and wanting to know exactly what happened to SONY, and whether my own servers were secure from that threat.

    This is BIG news in the worldwide online gaming industry. Like an earthquake, I expect the aftershocks for several years, including international agreements on cyber crime, new security standards, etc. These things will take years to be developed, implemented, audited, tested… And even then, the hacker community will be busy trying to figure a clever breach in the new tech.

    I don’t know if SONY f*cked up. Maybe? Just seeing that we’re all humans, I expect that every single company on the web may have some hole somewhere. People make mistakes.

    I miss EQ2. I love the game. I took a sabbatical from it once in the past, and came back after a couple of months. I have tried other games as well, and none have captured my interest. Each of them has features that may be better than EQ2 in some way – better graphics, better challenge, better whatever. But NONE of them has total higher caliber content and game like EQ2.

    All said, I am thankful that SONY is busting its ass to get this fixed, and make it secure. Happy they are trying to do it right. They’ve been pretty prompt with customer offerings too, including a free month, plus… The price tag for that is huge, in itself.

    I would almost suggest that SONY needs a rallying of support from its customer base. THAT would send the hackers a message – Companies AND players are BOTH p8ssed off…

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  21. Imcorrect says:
    May 8, 2011 8:14 pm at 8:14 pm

    @Zeem: Ppfftt! SOMEONE had to go in and finish the job that ol’ Bushie couldn’t! If he ever bothered to look in the first place.

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  22. crabshack says:
    May 9, 2011 1:53 am at 1:53 am

    S*** just got real. Anonymous hacked from within, and the truth about the 3rd “hack”

    http://anonops.ne*/ (Visit at your own risk. This is a freshly compromised domain. If you want to check it out you’ll need to type the T yourself.)
    http://message.anonops.in/ (Anonymous’ current Anon Operations page, the only one they have control over still)

    This news just broke about 2 hours ago.

    Now as for the 3rd hack. Well feast your eyes on this. Anyone good as security knows how powerful and dangerous a tool Google can actually be. Here is a fine example. It looks like the “hack” was more of a total lapse of security on the part of Sony. The 3rd hacked database containing the 2500 entries of customer info was actually being cataloged by google. In fact you can run the search string yourself and it will point it towards “products.sel.sony.com/shared/santa/dbs/sweepstake.xls”. You read right guys, the company that holds all your private info had at least a few documents in a shared database open to the internet, unprotected by firewalls, running on outdated servers, being cataloged by Google.

    Here is the actual search strings used in the “hack”

    http://www.google.com/search?source=ig&hl=en&rlz=&=&q=site%3Aproducts.sel.sony.com+perl&btnG=Google+Search

    &

    http://www.google.com/search?q=site:products.sel.sony.com+filetype:xls

    Though you’ll remember Sony issued a press release saying they “had removed from the Internet the names and partial addresses of 2,500 sweepstakes contestants that had been stolen by hackers and posted on a website”. What they forgot to mention was the fact that this info was open for anyone to see, along with god knows what else. You just needed to know where to look, own one of countless books on hacking with Google, or simply be lucky enough to stumble across it while doing research. Any good hacker does research on their target, which is likely how they found it.

    You can read a bit more about this here http://www.thehackernews.com/2011/05/thn-hacker-news-exclusive-report-on.html

    We pay these people money.

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  23. Feldon says:
    May 9, 2011 5:21 am at 5:21 am

    Looks like Sony closed those cgi-bin and perl gaps or removed the files. Can’t really comment on Anoymous seemly imploding, I guess some people want to just play their Sony games again. 😉

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  24. isest says:
    May 9, 2011 6:34 am at 6:34 am

    I am tired of all these hackers. Bragging about the hack, how it was done and so on.

    I understand they have it out for Sony, but all they are doing is making life miserable for those of us who like to play EQ2.

    I just want my game back, and right now SOE looks incompetent at best.

    Yes we paid SOE. However look at the other hack that happened. You don’t hear too many folks talking about the email hack that hit about 50% of the financial institutions last month. They all used the same email service.
    The same data was taken, name, email, city state, zip all that. It was huge I got notifications from most of my credit cards saying they used that email service, do we see any of those banks down, no I was just at ones website paying the monthly bill.

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