34 thoughts on “Age of Discovery/Game Update 62 Known Issues UPDATED

  1. What I’m hearing is that I”m supposed to contact customer support if my characters are improperly locked, but trying to open a ticket just gets me the response that my subscription level doesn’t allow access to customer support. Awesome.

  2. Ok, so for those who had an All Access account … you may be screwed. Some of those particular accounts did not cross over correctly, and are not working. It’s not very many, but apparently they are scrambling to find a work around to allow you to play EQ2, because you didn’t automatically go to gold membership.

    Billing is trying various things, including banning my account to try to convert it over. Yes, I was a little surprised to hear that one.

    They were very nice, but until they can get a work around, I am EQ2-less.

  3. Call customer service– they are open another two hours or so. They aren’t that busy, according to my guy on the phone, and he was in the office, so it’s not all outsourced. I was on hold probably 15 minutes before my call was answered.

  4. I can add one more to the list – people using Vista and UAC may find that permissions to their entire EQ2 folder are in conflict, causing the launcher to crash before they can zone-in. This is a thread on the support forums with a fix and it involves taking ownership of the folder again (there’s a link there on how to do this, not as easy as it sounds). Apparently Vista permissions issues you sorted out on your directory years ago aren’t being respected by the new launcher.

    Also, RE missing characters, some people have all of their characters completely gone with only a prompt to create a new one appearing. This is happening to our main healer and he has been a regular subscriber for years.

  5. I haven’t seen it posted anywhere but other people in chat say they have the same issue. Occasionally when fighting a group of mobs especially my toon will do a 180 and face away from the mob. When this happens all auto attack doesn’t hit. All my toons have auto face enabled but not auto turn camera. This happened today on both my dirge and ranger. I am fighting and then suddenly my toon instant turns facing away from target. I reflexively turn the toon back towards the mobs but this is a dps killer. They seem to have tweaked some patching or something…again. It’s frustrating as heck

  6. Another issue we noticed during and before the raid. If you open a dropbox it gets reset everytime a new line in your chat window appears, causing you to have to open the dropbox again try to scroll down select the thing you want etc… created quite some curious moments during loot distribution in raid lol

    Think i’m gonna head to my AA mirror though could use a free AA respec :p

  7. Oh and another issue we had, although dunno if it’s due to expansion was that opening the trade window and then dragging an item in it didn’t work (only tried it with an raid item that was looted to the wrong toon). But dragging the item straight on the person did work.

  8. I will never, for the life of me, figure out how systems seemingly unrelated to the features introduced or worked with get broken like this.

    It’s almost like it’s either never tested, or the results of testing are disregarded… 🙄

  9. I had nine characters (normal seven plus two extra slots purchased over the past year) on playable on Guk and purchased my tenth one last night to roll a Beastlord. At first things were OK, but upon logging back into the game after a break one of my toons became locked because it said I had reached my limit.

    I’ve submitted a support ticket, so I am hopeful it will get ironed out. There are similar stories on the support board of other folks having the same problem — including one who purchased another slot like me yesterday.

    /frowm

  10. I had mine all functional yesterday, after some initial worry during the downtime. Even added a new slot with a LON card I’d held in reserve.

    I guess we’ll see how it goes tonight then…

  11. As for the headline that house portals are missing from houses and GH. I noticed in our GH that the only portals still in GHs are to housing not entered in freeport. My templars house portal is still in the GH but my bruiser and necro’s are not. same with our coercer, his are missing. I can’t get new portals to place as my UI will not let me access, enter, tour, visit,, or get a portal object. I can enter any of my houses and houses I am trustee to from GH portal but i can not visit anyone, buy a house in FP or get a portal object. All my houses in Qeynos and neriak work just fine.

    First time I logged in yesterday, I had no toons and freaked, but after exiting and relaunching they were there thankfully. I usually dual box so I am having to use the work around from Dethdlr.

    I am having the same issue as fievall also and the toon turning away from mob in a fight problem. Just got home from work so hopefully all of this is fixed. I also crash every time I try to look at an item in the market place in dressing room. My husband does not have this problem with profit UI

  12. That “Updating Environment Map” issue for Timorous Deep has been around since at least February. I remember complaining about it on the forums and bug reporting it back then. I’ll have to try your fix and see if that helps.

  13. The TD issue is very old, and deleting those files doesn’t help. It happens when you logged out near water anywhere in TD, and log back in during daytime.

    Going to your desktop, finding and deleting those files, running the patcher to download those same files again, and then logging in takes long enough for the time to change from day to night. It looks fixed, but isn’t.

  14. Another issue I got is I see mobs’name appearing from very far, as if the mobs had a huge aggro range (they don’t).
    Makes it hard to tell when you’re about to aggro by being too close : on an adventurer toon, that can be ok (even if it’s bothersome), on a low level crafter walking around for rares, that’s a nightmare.

  15. To Cyliena:
    This is as Lemilla said an old issue: it’s been around since 2000 if you check the SOE official forum. I had MAJOR issues it two years ago. One fix that may get you back in is :-delete your clouds and inout caches from your EQ2 game directory. Scan all your files and try to log in on that toon again. Sometimes it fixes it sometimes not. There is a lot more about it here:

    http://forums.station.sony.com/eq2/posts/list.m?topic_id=510625
    Good luck ^^

  16. Can the LP4 be put on the list? It’s horrible for multi-boxing at the moment. If you’re playing one account and decide to open the launcher to box another account, the original account will auto-close (if you have the password saved and it automatically logs into the original account). Also, if LP4 loses a connection and tries to reconnect, then it will disconnect the active account as well.

    Also, please re-add “The Beastlord quests available at 30, 40, 50, 60, 70, and 80 are only available to Evil characters”. They said they fixed it, but you can only get the quest. If the quest requires that you talk to an NPC during the quest, good players cannot get the update.

  17. @Lemilla: Logging out near water has nothing to do with it. Simply zoning into TD can trigger the bug, whether you camped there and logged back in, or used a Home Recall spell, or exited your house and/or guild hall. No matter how you log into TD and no matter where you are, this bug can occur. I’m frequently experiencing it on my toons, and the only time they are in TD is using a Home Recall (which drops them off right up top in the housing area) and zoning out of their homes or our guild hall. Nowhere near water.

    Also, the fix is a minor workaround and it’s not permanent either. I’ve had to delete those same 3 files now every single day; the very next day, without fail, it comes back. I can zone in 5 times without a problem, then suddenly it hits. Or sometimes it hits on my very first visit to TD. It’s completely random.

    I’d like to add that I have also *never* camped out in Timorous Deep, so camping in the zone is also not part of the problem.

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