From Rothgar on EQ2 Forums:
Customer Service has made these petitions their highest priority and they are restoring players as fast as they can. In the meantime, Battlegrounds is working fine now. It only took a few minutes this morning to bring them down after the problem, fix the configs and bring them back up.
CS is also manually restoring your XP and AA’s rather than doing a rollback of your character. So you should be safe to continue playing while you wait for them to answer your petition.
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