Update Notes: Tuesday, August 5, 2014 & 4 Hour Downtime

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Itemization, Raiding, Tradeskill

From the EQ2 Forums here and here and here:

Attention players: we will perform maintenance beginning at 4:00 AM PDT* on Tuesday, August 5, 2014. We expect this maintenance to take at least four hours. This will impact the following SOE services:

  • Game servers will be down for the following games:
    • DC Universe Online
    • EverQuest II
    • Landmark
    • PlanetSide 2
  • Commerce functions, including purchases for all games
  • Game, web and forum logins for all games

Thank you for your patience as we complete this maintenance.

Time Zone Conversions

  • PDT: August 5 @ 4:00am ~ 8:00am
  • EDT: August 5 @ 7:00am ~ 11:00am
  • BST: August 5 @ 12:00 ~ 16:00
  • CET: August 5 @ 13:00 ~ 17:00
  • AEST: August 5 @ 9:00pm ~ August 6 @ 1:00am

and Update Notes after the jump…

New 6v6 Battleground “Balance of Theer” Now on Beta Server

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, PvP/Battlegrounds

From the EQ2 Forums:

This new battleground set on Roehn Theer’s platform is a brand new match type, with an age old premise: slaughter your enemies.

Team size: 6v6
Minimum Team: 3
Time Limit: 10 Minutes
Scoring System: There are two ways to gain points, the first being to kill your opponents. The second is to stand on the deadly order tile, which sounds simple. You may find this more difficult than it sounds.

Dying or cowering for an extended period on your protected spawn area will reduce your team’s score.

EQ2U Quests Beta is now Open to All!

Written by Feldon on . Posted in EQ2, EQ2 Data & EQ2U

Dethdlr and I are happy to announce that Quests are now available as an Open Beta on EQ2U! Here’s what we’ve added:

  • Quests now appears under the Search menu
  • A Quests tab has been added to the EQ2U Quick Search box on the homepage
  • View your Active Quest Journal for any of your EQ2 characters
  • View a Checklist of all 11,564 quests in EQ2 and see your character’s progress on those quests (Active, Complete, or Never Started)
  • Items which offer a quest when examined now show the quest name and link to it
  • Items which are required by a quest show the quest name and link to it

How do I access Beta? Do I have to sign up?

All you have to do is load up the EQ2U Dev site. You do not need to sign up or apply for beta as everyone will have access this weekend.

Known Issues

There are over 5,000 “duplicate” quests which have the same names but different details. For now, we are hiding these, but for quest completionists, we provide a button “Show Duplicate Quests”. We will be working to try to pare down some of these dupes.

There is no way for the EQ2 team to provide us data on which quests have been “removed from the game” because of how many different places you can get quests from (an NPC, a spawncamp, an item, just walking into an area, etc.). We will be looking at ways to crowdsource this data from the EQ2 player community.

What happened to Collection (shinies) data?

The EQ2 team is always looking at game performance both at the server and client end. Most of the work on Collections is done, but it’s on hold until later this year. Here’s Endymion‘s comment on the subject:

Collection data will be made available at some point, but the next major census task will be to resolve some inefficiencies in the export process. I can’t give an estimate on when that will be unfortunately, as I have a lot of non-census tasks that require my attention.

Special Thanks

Thanks to EQ2 Developer Endymion at SOE for working tirelessly on adding Quest data and making sure it exports all the goodies we asked for. Thanks to Dellmon (Unrest), Jeehi (Everfrost), Faelen (Butcherblock) and Leaha (Permafrost) for their feedback and bug reports!

Breaking: Unscheduled Maintenance Causes StationCash Glitches, Claim Issues, NBE-1013 Login Errors

Written by Feldon on . Posted in Game Updates & Maintenance

We're not sure how widespread this is, but it looks like some kind of maintenance is causing login issues as well as accessing the marketplace, /claim, logins, and now the return of the NBE-1013 error.

Latest Update:

Original post after the jump...

All Access: First Ever Double Status Weekend! – Aug 1~3

Written by Feldon on . Posted in EQ2, Live Events

doublestatusweekend2014

From the EQ2 Forums:

A large group of you have been sending your status wishes to Tunare, and the EverQuest II Development Team has been working behind the scenes to make it happen.

We’re happy to announce the FIRST ever double status experience weekend, starting Friday, August 1st, 2014 at 12:00 PM PDT and ending Sunday, August 3rd, 2014 at 11:59 PM PDT.

Enjoy and don’t forget to send us screenshots of your adventures on the forumsFacebookTwitter andGoogle Plus!

From Holly “Windstalker” Longdale‘s twitter:

Editor’s Note

  • Since you will be getting twice the normal status, and your guild always gets 10% of your status (11% if you have that LoN item), then by definition, this should be a Double Guild XP weekend.

Confirmation from Caith:

This event doubles the base status earned by defeating encounters, or rewarded from quests. Guild status is rewarded from that base amount, so yes it is in effect doubled.

Time Zone Conversions

  • PDT: Aug 1 @ Noon ~ Aug 3 @ 11:59pm
  • EDT: Aug 1 @ 3:00pm ~ Aug 4 @ 2:59am
  • BST: Aug 1 @ 21:00 ~ Aug 4 @ 7:59
  • CET: Aug 1 @ 22:00 ~ Aug 4 @ 8:59
  • AEST: Aug 2 @ 5:00am ~ Aug 4 @ 4:59pm

SOE Live: AT&T Service Upgraded @ PH; SOE Live iPhone App Being Updated; Shirts!

Written by Feldon on . Posted in SOE Live (Fan Faire)

over_9000b

AT&T Service @ SOE Live

Fantastic news for SOE Live attendees who were hoping to blog/text/email/tweet/facebook without having to run out to the hallway every time. This news comes via Brasse:

Shirts

Meanwhile, it looks like JiNX may have had babydolls in mind when they sized their women’s shirts for SOE Live as their women’s 2X this year is dwarfed by this year’s men’s XL:

Brasse is on the case and it looks like they’re going to reprint replacements without the miniscule dimensions:

SOE Live Mobile App

Finally, it looks like Josh “Autenil” Kriegshauser is working on updating Greg “Rothgar” Spence‘s SOE Live Schedule app for iPhone this year:

Don’t panic if you have Android, Windows Mobile, iOS, or even Blackberry as EQ2Wire will once again offer our own mobile webapp which works on all of these. We’ll be adding a warning to remind users to choose “Add to Home Screen” as otherwise your schedule will NOT be saved.

Customer Service Notification: Direct Debit Billing

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, International (Pro7Sat1)

piggy_bank

From the EQ2 Forums:

Starting Friday, we will be updating our billing processes and the Direct Debit option will be temporarily unavailable. This will affect some players in Germany, Austria, Spain and the Netherlands who have chosen this as their method of billing.

To prevent the loss of All Access Membership status during this time, we will be granting one free week of time to all affected accounts who are signed up for Direct Debit billing for an All Access Membership plan and whose next billing date falls during this period.

During this time, the ability to add funds to your Wallet via Direct Debit will also be unavailable. Players who use Direct Debit to make in-game purchases may want to add Station Cash to your Wallet ahead of time, to prevent delaying purchases. Alternately, the PaySafe and PayPal options will remain available.

We will resume normal service as quickly as possible.

Quest Journal Sneak Preview on EQ2U!

Written by Feldon on . Posted in EQ2, EQ2 Data & EQ2U

Thought I’d post a preview screenshot of something we’ve been working on for EQ2U for the last little while…

This shows my Active Quest Journal side-by-side with an in-progress quest, which just shows how much of a slacker I am on getting quests done!

Come back later today and I’ll have a screenshot of Quest Search as well as the Quest Checklist which shows EVERY quest in a Category (there are over 200) and then shows the progress of your character on all those quests.

Oh and I’m really dating myself with this but…

Update Notes: Wednesday, July 30, 2014

Written by Feldon on . Posted in EQ2

From the EQ2 Forums:

All US EverQuest 2 Servers will come down on July 30th, 2014 at 7:00 AM Pacific Time for an update. The expected downtime is approximately one hour.

EU servers will come down beginning at 9:00 PM PT (6:00 AM CET July 31st, 2014) for the same update. Downtime is anticipated to be approximately one hour.

GENERAL

  • Fixed an issue related to status gain.

Update Notes: July 29, 2014 & Extended Maintenance

Written by Feldon on . Posted in Art, Appearance, Housing, EQ2, Game Updates & Maintenance, Grouping, Itemization

From the EQ2 Forums:

Attention players: we will perform maintenance beginning at 3:00 AM PDT* on Tuesday, July 29, 2014. We expect this maintenance to take approximately two hours. This will impact the following SOE services:

• Commerce functions, including purchases
• Game, web and forum logins

Thank you for your patience as we complete this maintenance.

and:

ALL EverQuest 2 Servers will come down on July 29th, 2014 at 7:00 AM Pacific Time* for an update. The expected downtime is approximately two hours.

Time Zone Conversions

  • PDT: July 29 @ 3:00-5:00am & 7:00-9:00am
  • EDT: July 29 @ 6:00-8:00am & 10:00-Noon
  • BST: July 29 @ 11:00-13:00 & 15:00-17:00
  • CET: July 29 @ 12:00-14:00 & 16:00-18:00
  • AEST: July 29 @ 8:00-10:00pm & July 30 @ 12:00am-2:00am

and the actual notes after the jump…

Two Day Gift After DNS Issues Has… Issues

Written by Feldon on . Posted in EQ2, Free-to-Play (EQ2X), Game Updates & Maintenance

allaccess

So a couple weeks ago, SOE had some DNS issues with one of their servers. As an apology for the up-to-3-days outage for players who couldn’t work around the DNS snafu, SOE granted 2 days extra All Access membership. This sounds great, but when this was announced, a few players were curious exactly how the 2 days time were being granted — either by moving the billing date back by 2 days, or by adding time at the end whenever people cancel. I don’t know that we ever got a concrete answer — until now. It looks like everyone’s billing date was moved back two days. Which sounds great except for two side effects…

  • Players are reporting being dropped back to Free-to-Play access for 2 days while their billing cycle is waiting to start again.
  • The “Claim your 2500 StationCash for being All Access” monthly timer may also end up skipping 2 days.

The biggest issue here is not a few StationCash, but players being dropped back to F2P because of where their billing cycles end. Hopefully this issue can be resolved quickly.

Tinkerfest Goes Live Tonight — ZAM, EQ2Traders Guides Updated

Written by Feldon on . Posted in Art, Appearance, Housing, EQ2, Game Updates & Maintenance, Live Events, Tradeskill

tinkerfest

Tinkerfest goes live tomorrow and EQ2ZAM and EQ2Traders have been updated with the new crafted goodies, house items, new quest, and a totally new prestige house which have been added this year!

From EQ2 ZAM:

Tinkerfest, the Norrathian celebration of all things Gnomish, starts Friday! Your EQII ZAM staff has the scoop on the awesome new additions to this player favorite. 2014 brings back all the old activities and adds more rewards, house items, and recipes! There’s a new quest and new achievement. If you didn’t do so last year, be sure to unlock your tinkered mercenaries!

Tinkerfest 2014 will start July 25th and run through August 11th. Keep track of all your alts and every quest with our convenient Tinkerfest Quest Tracker!

From EQ2Traders:

It is after 2 a.m. – so just what is Mum still up to at this time of night? Well, Tinkerfest went onto Test in mid-afternoon, and I have been testing and writing, and writing, and re-verifying facts, and having my brains leak out my ears, and other fun stuff. I figured there would be zero way, with my fibro sleep issues, of getting to sleep before writing up the preview. With my luck, I would end up tossing and turning while mentally working on the story, so I might as well be up writing the story, right? Hopefully the story makes more sense than I do right now! Without further ado, here is Tinkerfest 2014: Skimming Along

EQ2 Wikia has not yet been updated for this year’s event.

Update Notes: Tuesday, July 22, 2014

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding

Looks like all servers are coming down today, even though Tinkerfest will not be activated until Friday. From the EQ2 Forums.

ALL EverQuest 2 Servers will come down on July 22nd, 2014 at 7:00 AM Pacific Time for an update. The expected downtime is approximately two hours.

WEEKLY FEATURE

  • Tinkerfest begins 7/25!

POPULATION / ZONE PROGRESSION
General

  • Corrected an issue that prevented Aerakyn body drop treasure from dropping if the victim was below level 100.
  • Zordakalicus Ragefire – The target lock cast by Ragefire’s adds, Shock, has been changed. It should cast much less often, is no longer a curse or curable, and now has a 3 second duration.

Dealing With NBE-1013 Account Errors

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

While getting the NBE-1013 error on an SOE account is certainly not a new occurrence, it seems that quite a few players have been experiencing it in the last hour or so in EQ2 as well as in Planetside 2. Here’s the error:

Error NBE-1013: We have detected there is a problem with access to this game. Please “click here” for possible solutions.

According to SeanF of SOE Tech Support, this is an individual account issue which must be fixed by Customer Service on a case-by-case basis:

This error code typically means there is a problem with your account that we will need to fix on our end. If you have not already done so, please submit a support ticket with us and we will be happy to assist you further.

UPDATE: It looks like this may have been a more widespread problem but people who were unable to login and had not yet submitted a ticket are already seeing that they’re able to login now. We’ll keep watch on this issue.

Final update from Luperza:

Merged all the threads together about this topic. (Might have missed a few. I’ll check on Monday when I get into work.)

We had an outage from 4:30 – 5:50 PM PDT. Our Platform Team was able to resolve the issue at 5:50 PM PDT and everything seems to be working fine now.

Please let us know if you are experience any further reports of this error.

Thank you for your patience and please enjoy the final hours of double guild experience!

Time to Revert Any Changes You Made to “Hosts” File

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

If you made changes to your Hosts file last Tuesday to work around the DNS issues which impacted SOE games, websites, and forums, then it’s now time to undo those changes! At this point, your computer should have no difficulty finding SOE’s games and websites automatically without any manual entries. Further, by leaving manual entries, if SOE ever shuffles their IP addresses around, you will find yourself unable to play SOE games or visit their websites and not know why!

64.37.171.24 lp.soe.com
64.37.170.20 lvs-recap-01.station.sony.com
64.37.169.11 manifest.patch.station.sony.com
69.174.202.136 account.station.sony.com
69.174.204.11 forums.station.sony.com
64.37.171.32 assets.soe.com
63.140.62.141 smetrics.soe.com
64.37.171.29 auth.station.sony.com
64.37.171.22 planetside2.com
64.37.171.22 www.planetside2.com
64.37.171.45 everquest2.com
64.37.171.45 www.everquest2.com
93.184.215.248 eq2.patch.station.sony.com
64.37.171.39 census.soe.com
64.37.171.15 data.soe.com

Please check your Hosts file (located at c:\Windows\System32\Drivers\Etc\Hosts) and make sure you don’t have any entries above. If you do, please remove them!!

Double Guild XP Weekend (July 18-20) and EQ2 Caption Contest for July

Written by Feldon on . Posted in EQ2, Live Events

doubleguildxp16x9

As announced on this week’s EQ2 Insider webcast, this is a Double Guild XP Weekend! The event will run through 11:59pm Sunday night Pacific Daylight time.

EQ2 characters who complete writs, tradeskill work orders, completing certain quests, kill certain NPCs, or turn in status items receive Personal Status on their Character. 10% of that amount is also given to the character’s guild. For this Double Guild XP weekend, that amount doubles to 20%! Note that there is a rare Legends of Norrath-looted item which increases your normal amount to 11%. It’s unknown if that stacks this weekend.

Vigilant House Items (Food, etc.) on Loyalty Vendor July 29th, Age’s End x2 Aug 5th

Written by Feldon on . Posted in Art, Appearance, Housing, EQ2, Game Updates & Maintenance, Raiding

Looks like Age’s End x2 raid, currently on Test and Beta, is being pushed back a bit. From Holly “Windstalker” Longdale‘s twitter:

 

“Make Good” for DNS Issues — 2 Day Credit for All Access Members

Written by Feldon on . Posted in EQ2

allaccess

As an apology for the DNS issues which have prevented some players from connecting to SOE websites, forums, and games, SOE is granting All Access customers 2 free days of service. From the EQ2 Forums:

Hi everyone,

We deeply regret the recent service interruption that is currently impacting all SOE games.

As a thank you for your patience, we have added two days of membership time to all members’ accounts.

Thank you for playing EverQuest II.

~Luperza

New Priest Ability “Gather Remains” Coming in Future Game Update

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping

On Monday, EQ2 Mechanics Guru Xelgad teased a new priest ability called "Gather Remains":

At first, we assumed this would be a Prestige ability reserved for this fall's upcoming Altar of Malice expansion, however during today's EQ2 Insider webcast, Xelgad clarified that this ability was going to become available to priests "as soon as possible", after it clears QA, so likely in the next few weeks.

According to a followup tweet, the ability will apparently work Out of Combat only, but not require Line of Sight Feet:

Does this sound like a useful ability despite the 50 meter limit? Will you or your friends use it?

EQ2 Insider Episode #3 Notes!

Written by Feldon on . Posted in EQ2

eq2insider_logo

Today, Margaret “Luperza” Krohn, Akil “Lyndro” Hooper, Kyle “Kander” Vallee, and Nathan “Kaitheel” McCall took to Twitch for the third episode of the EQ2Insider video show.

Notes from Today’s Show

  • Double Guild XP Weekend! July 18 @ Noon until July 20th at Midnight
  • 66 Slot Bag was shown — will be given to everyone at SOE Live
  • A code was given out for free 500SC. Looks like I’m the only one who got to redeem it.
  • Tinkerfest being demoed.
  • Showing off the Tinkerfest house.

Age’s End: The Final Chapter — Why an X2 Raid?

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Itemization, Raiding

kerafyrm

When nobody is happy, that means you’ve reached a successful compromise, right?

Some players are upset at the announcement that the Age’s End prophecy, which has dominated EverQuest II’s storyline for almost a decade, will not be directly experienced by solo players. Others are incredulous that it will not be a difficult 24-person raid. EQ2 Lead Designer Kyle “Kander” Vallee took to the forums to give the thinking behind why Age’s End: The Final Chapter is a x2 (12 person) raid and to encourage players to playtest the content:

So a few things.

We opted to make this an x2 because we want to give a lot broader amount of people access to it. It is the Ages End prophecy and the end of the most important story line in EverQuest II to date. Limiting this to x4 raiders seemed unfair. Sure, we could have made it a 6 man, but that seemed less epic for the content.

So we made a relatively easy x2 and a challenge x2. The challenge x2 is not really stupendously harder, or at least that isn’t the intention, but it will lend some better rewards to those who have done the work and geared up to this level of damage.

The bottom line was we wanted to give as many people access to it at that level without making it seem silly. We do not feel that an x2 format is silly. We feel our x2 content is lacking and we wish we could do substantially more.

This event is on Beta now and I encourage everyone to go check it out.

Kander

How can solo and group players experience the closure of the Age’s End story? I would imagine there will be live streams and perhaps pick-up raids giving it a go. Also, with the level cap raise to 100 this November, it seems likely that the x2 zone will be doable by a single well-geared group, or 12 players in average gear. You may not get the story right away, but there are always other ways.

EverQuest II Insider – Episode #3 – July 16 @ 2~3pm

Written by Feldon on . Posted in EQ2

So… didn’t we just have an EQ2 Insider?

So  the original EQ2 Insider Developer Q&A was scheduled for June 19th, but got postponed til July due to scheduling issues. Rather than just lose an episode, the EQ2 team are going to cram in a second helping of EQ2 Insider into July on their original scheduled date. This time, Kyle “Kander” Vallee is joined by Akil “Lyndro” Hooper and Nathan “Kaitheel” McCall.  From the EQ2 Forums:

eq2insider_logo

This month on EverQuest II Insider episode 3:

<YouTube Video will be posted here when it is uploaded>
When: 07/16/2014 2PM – 3PM PDT
Server: TBD during segments
Don’t forget to use our hashtag #EQ2Insider and follow us on YouTubeTwitterFacebookGoogle Plus, and @MargaretKrohn!

 

If you want to know what EverQuest II Insider is or how you can be a part of it, go here!
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