May 2016 Producer’s Letter: Prestige Servers, Premium Guild Halls, Fabled Fallen Dynasty, Summer Ethereals, and More

Written by Feldon on . Posted in Daybreak Cash, EQ2, Game Updates & Maintenance, Grouping, Itemization, TLE/Prestige Servers

Fallen_Dynasty1_1600

 

From the EQ2 Forums:

Happy Springtime, Norrathians!

Time is zipping by as usual! I wanted to drop in and let you know what we’ve been up to.

As you continue with the Terrors of Thalumbra expansion and take part in GU100, the team has been toiling away on future plans. And what are those? Well….

By the end of June we are going to introduce two new servers! We wanted to hear what kind of servers the community wanted so we recently ran an in-game survey. Given the results, we decided to launch two servers, each with different rules. There will be details coming soon, but here’s the summary:

Update Notes: Tuesday May 24, 2016

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization

US Servers: 7:00~9:00am PDT | 10:00am~Noon EDT | 15:00~17:00 BST | 16:00~18:00 CET

EU Servers: 9:00~11:00pm PDT | Midnight~2:00am EDT | 05:00~07:00 BST | 06:00~08:00 CET

From the EQ2 Forums:

ZONES / POPULATION

  • Encounter [enemy] resolve buffs have been reallocated to take stacking resolve buffs into account.

Kralet Penumbra: The Hive Mind [Raid]

  • The Penumbran Chanter should no longer spawn in unreachable areas in the Kraletus encounter

Thalumbra, the Ever Deep

  • Koolor Ironblood has moved to within the Abandoned Fungus Farm to avoid Vanlith’s wrath

Sebilis Merging into Antonia Bayle on Thursday, May 26 @ 4AM PDT

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

Server-Merges-2016

From the EQ2 Forums:

The server consolidation with Sebilis and Antonia Bayle servers will start on Thursday, May 26th, 2016 at 4AM PDT (11 AM GMT). This downtime is expected to take 24 hours, and Antonia Bayle is scheduled to unlock to players at Friday, May 27th, 2016 at 4AM PDT.

Important Notes for Players:

Players should pick up No-Trade items from shared housing (such as Guild Halls) BEFORE this downtime. This will prevent losing ownership of placed items during server consolidation.

When the consolidation is complete on Friday, players should delete their “logincache” folder or else LaunchPad character logins may fail.

Tomorrow: Resolve Buff Won’t Penalize Class Stacking

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Itemization, Raiding

armor-female

EverQuest II players have a long memory. The unpopular Critical Mitigation stat was removed from the game over four years ago, yet player suspicion towards progression stats seems to have hardly faded in the intervening years. Buried amongst the update notes for GU100: The Siege of Zek came a new stat, Resolve. Even though the stat is thus far confined to the five strongest raid targets and does not affect Heroic content at all (at least until this fall’s expansion), players have responded strongly.

Over the years, Crit Mit, Crit Avoidance, and Resists have all been used to stratify content and provide a steady treadmill for players to consume dungeons and vanquish raid content. However in the absence of one unifying progression stat, developers have fallen into a vicious cycle of compounding player power at an astonishing rate. Player damage output has grown by a factor of 5,000 in recent years. Whether we want it or not, we need a progression stat to keep growth of the other stats in the realm of sanity. Resolve, rather than a guaranteed death or failure, has been described as a kinder, gentler mitigation stat in our interview with the EQ2 team. The stat affects incoming damage for both players and enemies. With exceptional healing, a shortage of Resolve can be worked around, while the reduction in damage received by the enemy may be an even bigger obstacle.

EQ2 Official Support for Windows XP Ending in June 2016

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

In November 2014, the EverQuest II team spent additional time debugging the game’s graphically demanding Altar of Malice expansion to make sure the game continued to work on the end-of-life Windows XP and soon-to-follow Windows Vista. In November 2015, further effort was expended making sure the in-game Marketplace supported these obsolete systems. However it seems that time is running out on legacy Windows support.

According to an announcement on the EQ2 Forums, EverQuest II will receive some kind of update in June 2016 which will render the game unplayable on Windows XP. Vista may share the same fate at some future date. While it may be possible to institute further workarounds to get the game working, players will not receive official support from Daybreak in these attempts.

As mentioned in the Terrors of Thalumbra expansion, the minimum system requirements to run EverQuest 2 at this time is Windows 7 and we have not offered support for [previous] systems since it’s launch in 2015. While an older OS may have continued to function, after the first game update in June these may no longer be able to run the game in an optimal manner.

Please ensure you have reviewed the specifications here.

Windows XP, introduced in 2001, is fully end-of-life and stopped receiving any kind of security or stability updates on April 8, 2014. It should not be used except on internet-disabled computers for mission critical applications. Windows Vista, introduced in 2006, will reach its official end-of-life next April 11, 2017 and will no longer receive updates either. The announcement thread is locked from any customer replies, so clearly the topic has reached an “end of discussion” stage.

 

EQ2Wire Interviews the EQ2 Team About Game Update 100: The Siege of Zek

Written by Feldon on . Posted in Commentary, DBG Wants Feedback, EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding

gu100-the-siege-of-zek-logo-eq2wire

On April 28th, EverQuest II launched its level 100 content release “The Siege of Zek“. The update takes us back to Zek, the Orcish Wastes and a lot has changed in 12 years. While the original level 35-appropriate zone can still be accessed, players may now choose to travel to the new level 100 Scourge Wastes. The update contains updated versions of classic Zek zones in Advanced Solo, Heroic, Event Heroic, and Heroic Contested versions as well as a Raid zone. Rather than a simple up-tiering of existing zones, the Designers and Art Team have put a lot into this All Access-only update with totally redone Orc models and many other touches that make this content feel fresh.

As it had been a couple of weeks since the release of the Siege of Zek, we had an opportunity to peruse the official EQ2 forums for player questions and concerns. The EQ2 team are already working flat out on EverQuest II’s thirteenth expansion slated for later this year, so our interview focuses on the few questions that I submitted about itemization and some of the new systems in the update including Heartbound, which is an in-game celebration of the real-life bonds that players have developed, and the new progression-tied Resolve stat.

After the jump, our interview!

Terrors of Thalumbra Rare Heroic Loot Merchant is Live

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Itemization

tot-rare-heroic-loot-merchant

From the EQ2 Forums:

A “Merchant of Rarities” has rare heroic drops from Terrors of Thalumbra dungeons available to players that are looking to pick up an item that has been eluding them, or to get a character caught up to adventure in Thalumbra and beyond!

Are you looking for awesome new Green Adornments? Koolor Ironblood has them!

Koolor Ironblood can be found in Thalumbra: the Ever Deep. He has items to purchase for status, for platinum, and for Coin of the Eternal Queen. What items are YOU most excited for?

UPDATE from Kander:

We missed the rare raid trash drop cloaks and belts. We will be adding them to the merchant next hotfix.

We will absolutely not be adding the rare mythical weapons.

After the jump, the complete list of items available from the merchant…

Update Notes: Tuesday May 17, 2016

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding

US Servers: 8:00~10:00am PST | 11:00am~1:00pm EST | 16:00~18:00 GMT | 17:00~19:00 CEST
EU Servers: 8:00~10:00am PST | 11:00am~1:00pm EST | 16:00~18:00 GMT | 17:00~19:00 CEST

From the EQ2 Forums:

GENERAL

  • Fervor will no longer apply twice when damage is being duplicated from another source.

ZONES / POPULATION
The Siege [Raid]

  • The Weapon of War’s “War” buff can now be properly removed. Hardened By War remains unable to be removed.

Scourge Keep [Both Versions]

  • Prime Vigoth Ansleborg’s flanking order should be less strict to follow for fighters.

Update Notes: Tuesday May 10, 2016

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding

US Servers: 8:00~10:00am PST | 11:00am~1:00pm EST | 16:00~18:00 GMT | 17:00~19:00 CEST EU Servers: 8:00~10:00am PST | 11:00am~1:00pm EST | 16:00~18:00 GMT | 17:00~19:00 CEST

From the EQ2 Forums:

GENERAL

  • A new Prestige Server Poll has been launched, check your in game mail for details!

ZONES / POPULATION

  • The lizardmen in The Fabled Temple of Cazic-Thule will now drop Thulian Puzzle Boxes.
  • Pork Chop should no longer barrel through walls when running in fear in Scourge Keep.

The Fabled Sanctum of Fear [Heroic]

  • Golem hearts are no longer needed to spawn Dread, Fright, or Terror.

Update Notes: Thursday May 5, 2016

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding

US Servers: 8:00~10:00am PST | 11:00am~1:00pm EST | 16:00~18:00 GMT | 17:00~19:00 CEST

EU Servers: 8:00~10:00am PST | 11:00am~1:00pm EST | 16:00~18:00 GMT | 17:00~19:00 CEST

Extended Update
Today’s update, slated to take two hours, took nearly four. A now locked Discussion on the EQ2 Forums.

From the EQ2 Forums:

ZONES / POPULATION

  • Fixed a bug where characters logged out in membership only zones would not be playable if your membership lapsed.

Scourge Keep [Heroic]

  • Added a gong to the arena which can be struck periodically after the arena starts to summon a single enemy combatant a time.
  • Undead orc combatants will enter the arena at a slightly increased rate.

Game Update 100: The Siege of Zek Info Around the Web

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

gu100_eqtraders_zek_banner

EQ2Traders maven Niami Denmother has delivered another extensive writeup for the recent Game Update 100: The Siege of Zek. Her site documents the new recipes and crafting which are now available for All Access subscribers:

eq2traders

Meanwhile EQ2Library has developed an entire GU100: Zek  the Scourge Wastes page with copious information about this update:

Game Update Notes: Tuesday May 3rd

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding

US Servers: 7:00~9:00am PDT | 10:00am~Noon EDT | 15:00~17:00 BST | 16:00~18:00 CET
EU Servers: 9:00~10:00pm PDT | 12:00~1:00am EDT | 05:00~06:00 BST | 06:00~07:00 CET

From the EQ2 Forums:

ZONES / POPULATION

  • Lowered the hit points of monsters in Level Agnostic dungeons.

The Siege [Raid]

  • Durtung should no longer be immune to the same damage types as his adds are immune to.
  • Required resolve for all bosses have been lowered to compensate for duplicate classes in raid makeup.
  • Sanctifier Goortuk should no longer kill players when logging in from a linkdeath due to assumed low power level.

Scourge Keep [Both Versions]

  • Some things required to spawn something are now stackable.
  • Qulkor’s dungeon key should be much more visible.

Update Notes: Friday April 29, 2016

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization

US Servers: 7:00~9:00am PDT | 10:00am~Noon EDT | 15:00~17:00 BST | 16:00~18:00 CET
EU Servers: 9:00~10:00pm PDT | 12:00~1:00am EDT | 05:00~06:00 BST | 06:00~07:00 CET

From the EQ2 Forums:

POPULATION / ZONE PROGRESSION
Zek, The Scourge Wastes

  • Killing Warrider Steeltusk before killing his lackeys will no longer result in them attacking you while invisible.

Shard of Love

  • The non-agnostic version of the zone has been re-added to the zone entrance in Everfrost for those who do not want to run the Agnostic version.
  • The health of the creatures found in the Agnostic version of the zone have been slightly lowered.

Fabled Chamber of Immortality

  • The door in Thundering Steppes now allows more than 2 players to zone in.

Fabled Sanctum of Fear

  • The door in Thundering Steppes now allows more than 2 players to zone in.

ITEMS

  • Removed the effect Perfect Being from Siren Scale Pouch.
  • Corrected the item tier on charms from the Scourge Wastes.

Game Update 100 “The Siege of Zek” is Now Live!

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding

From Laylaih on the EQ2 Forums:

The moment we’ve been talking about for months has finally arrived: it’s the launch day for GU100! Are you ready to voyage to the Scourge Wastes and take on terrifying new adversaries? Will you be scouting for shinies to complete over forty new collections? Is your heart ready to connect itself to its true mate? All this and more awaits you with the launch of GU100!

gu100_now_available

Access to special zones is one of the perks of having an All Access membership. In GU100 we’ve added Zek, the Scourge Wastes and Scourge Keep. Also, Fabled versions of Ruins of Varsoon, Temple of Cazic-Thule, Chamber of Immortality, and Sanctum of Fear that have been updated for level 100 players. You’ll need an active membership to adventure in these zones.

Update Notes: Thursday April 28, 2016 — GU100: The Siege of Zek

Written by Feldon on . Posted in Art, Appearance, Housing, EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding, TLE/Prestige Servers, Tradeskill

US Servers: 8:00~10:00am PDT | 11:00am~1:00pm EDT | 16:00~18:00 BST | 17:00~19:00 CEDT
EU Servers: 8:00~10:00am PDT | 11:00am~1:00pm EDT | 16:00~18:00 BST | 17:00~19:00 CEDT

gu100-the-siege-of-zek-logo-eq2wire
* fan-made logo

From the EQ2 Forums:

THE SIEGE OF ZEK
The Orcish Wastes have been invaded! The Green Hood and Deathfist clan have been routed by a new breed of orc, The Scourge, who are preparing their armies to advance beyond the wastes. They must be stopped, or Norrath will be ruled by the tyrants of The Hounds of War!

  • Zek, the Scourge Wastes [Heroic]: Story Progressed Heroic Overland Zone
  • Zek, the Scourge Wastes [Solo]: Story Progressed Solo Overland Zone
  • Signature Quests – Special quests for max level Adventure players! Check your mail for how to get started!
  • Level Agnostic Shard of Love – Version of Shard of Love: Moment in Valor dungeon that scales for players 20-100!
  • Heartbound: Become heartbound to that special someone to gain a nifty new title and bonuses for playing together!
  • New stat “Resolve” which NPCs and players alike can raise. Matching your opponent’s resolve will keep you from incurring added damage from the adversary and make it easier to keep your outgoing damage at its full potential. All Terrors of Thalumbra items have gained the resolve stat to help get you started!
  • Equip 2 Relic Items AND 1 Greater Relic item

On Test: Game Update 100 “The Scourged Wastes”

Written by Feldon on . Posted in DBG Wants Feedback, EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding, Tradeskill

Game Update 100 “The Scourged Wastes” has been under invite-only beta for the last three weeks and tonight it will hit the Test server to allow for a bit of public testing prior to its April 28th launch. Bugs should be reported on the EverQuest II Bug Tracker. The full Test Update Notes can be read here, but we’re going to cherry pick a few interesting points

This update is heading to test later tonight, ETA ~10pm PST.

GENERAL

  • GU 100 is now available on Test server. Level 100 players should expect to receive an in game mail directing them further.
  • Removed the embedded Legends of Norrath (LoN) client from the EverQuest II client. If you wish to continue playing LoN, please download and use the standalone client available at www.legendsofnorrath.com.
  • Characters on Thurgadin have been granted legacy server titles.
  • Fixed a bug where it would take a long time for your Daybreak Cash balance to show in the marketplace window.
  • Fixed a bug where players could lock other players out of Kralet Penumbra.

GU100 Preview: Treasure Hunts

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

gu100-preview-treasure_hunts

From Chris “Chrol” Garlick on the EQ2 Forums:

Timed treasure hunts return for GU100 – this time in Zek, the Scourge Wastes! Search the solo version of the Wastes for the solo level timed treasure hunts, or bring friends to the heroic wastes and take your chances with the heroic level timed treasure hunts. But be forewarned – the heroic versions of these quests are tough, and time won’t be on your side!

You’ll be rewarded for your efforts! Completing the heroic level timed treasure hunts grants a dirty key that has a chance of rewarding a more valuable key when cleaned. And what do these valuable keys open? Why, treasure chests of course! These all new valuable keys open a new set of treasure chests scattered throughout the Wastes. So get out there, collect those keys, and find your treasure – there’s no time to Waste!

Splitpaw, Storms, & Valor Consolidation into Thurgadin Now Under Way

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

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As of 9:00am PDT this morning, the consolidation of the Splitpaw, Storms (FR), and Valor (DE) servers is under way. The newly combined server, Thurgadin, will be an English language EQ2 server operating out of the Level 3 datacenter in Amsterdam. While chat in French and German will be possible, no translations of Quests, Items, Recipes, Spells, etc. will be available. The maintenance is expected to last 24 hours.

The detailed announcement can be read here: Server Consolidation: Splitpaw, Storms, & Valor – Monday, April 18 @ 9AM PDT

GU100 Preview: Collections

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

gu100-preview-shiny_brass_shield_short_sword_ykesha

From Laylaih, Communications Coordinator, on the EQ2 Forums:

We’re getting even closer to the members-only launch of GU 100 on Thursday, April 28, 2016. If you haven’t seen our other preview articles yet, make sure you catch up on everything that’s been unveiled so far:

And now, we’re going to talk about Collections & Heritage Collections!

From Kyle “Kander” Vallee on the EQ2 Forums:

For GU 100, we will have over 40 new collections for you to seek, spread throughout all of the new content in the update, including both solo and heroic versions of Zek, the Scourge Wastes, and both advanced solo and heroic versions of Scourge Keep. You will also find new collections within each of the new fabled zones: The Fabled Temple of Cazic-Thule, The Fabled Ruins of Varsoon, The Sanctum of Fear and the Chamber of Immortality. All of these collections for the update must be sought out in order to complete the rare meta-collections and receive the final rewards.

One of these many zones from GU 100 will also contain a secret rare collection which we are calling a Heritage Collection, as it contains bits and pieces from the heritage quests for the Short Sword of Ykesha and the Shiny Brass Shield. Both of these quests were featured in the original Orcish Wastes and these collections are homage to those infamous heritage quests. Upon completing these collections you will have a choice between a fabled version of these items that have new updated effects.

Antonia Bayle Login/Crashing Issues — April 13 – Ongoing

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

doge

Players have been reporting issues with trying to login to the Antonia Bayle server since last night yesterday morning. Specifically, their Antonia Bayle-based characters are missing from the Character Select screen, or they are dropped when zoning. We’ll update when we have more information. As of 7:00pm PDT, issues continue with players unable to Zone or login all their Antonia Bayle characters.

Update as of April 17thDay five of issues with the Antonia Bayle server. We have stickied this article to the top of EQ2Wire until the issues are resolved.

Update as of April 16th: This issue seems to have returned as players are reporting it again.

At 10:21am PDT on April 15th RadarX posted:

We’re still working on this issue and don’t have an ETA at this time. We know it’s frustrating for you guys and it’s just as frustrating for us I assure you. We hope to have this resolved really soon.

GU 100 Preview: The Experience Vial System

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

From  Dexella on the EQ2 Forums:

The launch of GU 100 is just around the corner! So far, we’ve unveiled The Island of Zek Scourge Wastesthe new Fabled Zones, and the raids in Scourge Keep. Today, to get you ready for the anticipated Thursday, April 28th launch, we’re going to introduce you to the new Experience Vial system!

While the content for GU 100 will be released only to All Access Members, this new Experience Vial system is accessible in the Marketplace and usable by all players! Who will you share your experience with first?

Want to get your hands on everything GU 100? Then become a member! Find out more at www.everquest2.com/membership.

UPDATE: An EQ2 player Aivet has put together an XP Vial Spreadsheet with these estimates based on 200,000 XP vials:

  • 1 vial will get you from level 1 to level 31
  • 9 vials to get from level 99 to level 100
  • 88 vials to get from level 1 to level 100

UPDATE from Dexella:

We’ve clarified with Dev. These will not be available on Stormhold.

From Robert “Caith” Fouts on the EQ2 Forums:

Ever wish you could bottle up your hard-earned experience and share it with your friend or guildmate? Wait no longer, and allow me to introduce the new Experience Vial system!

Experience Vials will allow players to purchase empty vials off of the EverQuest 2 Marketplace for Daybreak Cash; these vials can be used to “bottle” experience points as you earn them. Once you fill up an empty vial, you will be able to claim a full vial which you can give to a friend or alt, sell on the broker, or even save for yourself for later.

Here is how the system works:

Update Notes: Tuesday April 12, 2016

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, Grouping, Itemization, Raiding, TLE/Prestige Servers

US Servers: 7:00~8:00am PST | 10:00am~11:00am EST | 15:00~16:00 GMT | 16:00~17:00 CEST EU Servers: 9:00~10:00pm PST | 12:00~1:00am EST | 05:00~06:00 GMT | 06:00~07:00 CEST

From the EQ2 Forums:

STORMHOLD

  • The travel bells in Greater Faydark and Sinking Sands are now restricted to the city zones, Antonica,and Commonlands.

POPULATION / ZONE PROGRESSION
Antechamber of Fate

  • Adds in the Cheldrak encounter should no longer break with a full raid force.

Maldura: Forge of Ashes [Raid]

  • Overwhelming Azure Light and Overwhelming Golden Light should no longer trigger a failure condition if the respective Captain is defeated before it wears off.

Daybreak General Maintenance: Tuesday, April 12 @ 3AM PDT

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

From the EQ2 Forums:

Attention players: we will perform a general maintenance beginning at 3:00AM PDT* on Tuesday, April 12th. The amount of downtime may vary, depending on the service. If the downtime extends beyond six hours, we will update this thread.

This maintenance may impact the following Daybreak services across all games:

  • Game logins for all Daybreak games
  • Forum & Web logins for all Daybreak games
  • Commerce and account management for all Daybreak games

PLEASE NOTE: This is not a game-specific maintenance. There will be no update or patch notes.

Thank you for your patience as we complete this maintenance.

Time Zone Conversions

  • PDT: April 12 @ 3:00am – 9:00am
  • EDT: April 12 @ 6:00am – Noon
  • BST: April 12 @ 11:00 – 17:00
  • CEDT: April 12 @ Noon – 18:00

 

Server Consolidation: Splitpaw, Storms, & Valor – Monday, April 18 @ 9AM PDT

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

Server-Merges-2016

From the EQ2 Forums:

Splitpaw, Storms, and Valor servers are being consolidated into a new server named Thurgadin. The server consolidation will start on Monday, April 18, 2016 at 9AM PDT (17:00 CEDT). This downtime is expected to take 24 hours, and Thurgadin is scheduled to unlock to players at Tuesday, April 19, 2016 at 9AM PDT (17:00 CEDT).

Important Notes for Players:

  • Players should pick up No-Trade items from shared housing (such as Guild Halls) BEFORE this downtime. This will prevent losing ownership of placed items during server consolidation.
  • When the consolidation is complete on Tuesday, players should delete their “logincache-eu” folder or else LaunchPad character logins may fail.

We appreciate all of our players’ patience and support during server consolidations. If you have additional questions, you can find out more in our most recent FAQ here.

Battlegrounds Temporarily Closed, Krono Taking 48 Hours to Deliver

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance, PvP/Battlegrounds

Two pieces of news from yesterday and today.

From Gninja on the EQ2 Forums:

We are looking into the issue. For now we have locked the BG server so no more folks get stuck loading.

If you have a character stuck send me a Private message with server/character name and I can see what I can do.

Meanwhile Roshen has an update about delays in Krono redemption…

Hello all,

We’re aware of an issue with krono purchases, which is causing long delays between when a purchase is made and when krono is delivered. It seems like krono delivery is currently taking up to 48 hours. Our team is aware of this issue, and it currently working towards solving this.

Thank you for your patience!

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