I’ve been advised that my previous post on Comment Abuse was alarming, so I wanted to post something more detailed and lay out the situation.
EQ2Wire is starting to develop a community of loyal readers, some of whom post comments under our articles. We appreciate these comments, as it helps give us direct feedback on how we are doing at communicating ideas, summarizing information, etc. as well as give us ideas for coverage.
We currently moderate or approve the first few posts of each new user here to make sure that comments are not offensive, abusive towards other players, or containing content likely to get EQ2Wire filtered out by workplace filters and firewalls. Once a user has had a few posts approved, they are then able to post freely without waiting for their message to appear. Quite a few people read EQ2Wire because it’s the only EQ2 website that is not yet blocked at their office.
With this in mind, over the last few days, we have seen a growing number of comments which are offensive or attacking other members. Most of these have not been visible to the public, or if they were, they were deleted quickly by our crack team (oh wait, that’s just me and Dethdlr) of comment approver monkeys. We have no problem with constructive criticism, but some folks have been crossing the line, trying to turn this site into EQ2Flames.
It’s just a few people, less than a dozen, and so we are able to deal with the issue relatively quickly, but if it does become a growing problem in the future, then we may have to take some actions. These actions may include approving more posts before a user is ‘free and clear’ to post. Another possibility is to start using user registration for expedited commenting and all other posts would be moderated.
We also are retaining the right, in extreme cases of abusive posts directed towards EQ2Wire, SOE, EQ2, or other players, to gather information and report it to ISPs. This, of course, would be extremely rare, but in the interest of full disclosure, I wanted to make this information available up front.
So far we have been very lucky to have a growing community of people who are genuinely interested in posting constructive comments. We’d like to keep it that way!