Community Update Regarding Yesterday’s Server Issues

From EQ2 Producer Lauren “Mooncast” McLemore on the EQ2 Forums:

Yesterday we experienced unforeseen technical issues related to an upgrade to one of our internal services. Those complex changes caused issues with logins and required that we take down our servers. We pushed a fix last night and are monitoring the servers closely to verify the fix and ensure its stability.

If you experience unexpected behavior with logins today, please post in this thread.

As we monitor the results of this fix, we may determine it needs time to “bake” further before we make any significant updates. This might impact the release timing of GU103. We will post separately if the GU release date needs to be pushed out to ensure we have healthy, happy servers.

We’d like to apologize for the extended downtime yesterday and thank all of you for bearing with us and for continuing to be a part of our community.