Day 6: Daybreak Login Issues Persist

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

Not sure what else to say about the nearly week-long Login problems at this point, except that maybe @DaybreakGames shouldn’t tweet the suggestion that login problems are likely the fault of the customer’s computer or internet connection. This tweet rubbed more than a few people the wrong way:

Thursday afternoon as issues were resolved:

Thursday:

Wednesday morning:

The EQ2 Forums now bear this message at the top:

Status: 2/9/2017 7:01 PST – We are currently investigating an issue with logging into the game.

Meanwhile some other game tweets:

Trackback from your site.

Comments (12)

  • Ohnix

    |

    Neither Launchpad Nor Executable working for me @ 9:25am PST. Both Launchpad and Executable eventually tells me invalid UID / PWD after failing on ‘..trying login server #1’. Hmmm, still strikes me as funny since I just used that UID/PWD pair to login before being presented with the “Login rejected: Invalid username or password. Please try again”. something has an unusual scent here…

    Reply

  • Mermut

    |

    Login server is the least of the issues now… 90%+ of the instances are down…

    Reply

  • Archangel

    |

    ‘Dey Break Games’ problem is longer than 6 days.

    Five days and more earlier:

    Starting February 4 2017:

    Daybreak Games ‏‪@DaybreakGames‬ Feb 4
    While Game servers are available we are still looking into an issue which is preventing some players from logging in.
    522 replies

    Daybreak Games ‏‪@DaybreakGames‬ Feb 4
    



We are continuing to resolve an issue with logins affecting all games. We hope to have this resolved shortly!

    379 replies

    Daybreak Games ‏‪@DaybreakGames‬ Feb 4
    We are currently looking into an issue that may be impacting logins. Thanks for your patience!

    208 replies

    Ask PlayStation ‏@AskPlayStation Feb 2
    We’re aware that some users are experiencing issues logging into PSN. Thanks for your patience as we investigate: https://status.playstation.com
    228 replies

    Daybreak Games ‏@DaybreakGames Jan 26
    We are looking into an issue impacting logins and server performance. Thanks for your patience!
    253 replies

    Daybreak Games Retweeted
    King of the Kill ‏@H1Z1KotK Jan 26
    All EU Solo games will be unavailable at 8 PM PT (4 AM UTC) for maintenance to address technical issues. Estimated 3 hour downtime.
    53 replies

    Daybreak Games ‏@DaybreakGames Jan 26
    We are currently looking into an issue which may impact some player logins and ability to see both DGC and in game currency.
    125 replies

    Daybreak Games ‏@DaybreakGames Jan 25
    Daybreak Games Retweeted Daybreak Games
    Launchpad issues have been resolved – please contact @DaybreakHelp if you need further assistance. Thanks again for your patience – game on!
    Daybreak Games added,
    Daybreak Games @DaybreakGames
    Still working towards a resolution for this Launchpad issue – will keep you updated here when it’s resolved. https://twitter.com/DaybreakGames/status/824339200614998018
    32 replies

    Daybreak Games ‏@DaybreakGames Jan 25
    Daybreak Games Retweeted
    Still working towards a resolution for this Launchpad issue – will keep you updated here when it’s resolved. https://twitter.com/DaybreakGames/status/824339200614998018
    Daybreak Games added,
    This Tweet is unavailable.
    35 replies

    Daybreak Games ‏@DaybreakGames Jan 25
    We are currently investigating issues some of you may be experiencing with the Launchpad – thank you for your patience!
    121 replies

    Daybreak Games ‏@DaybreakGames Jan 21
    We are currently investigating an issue which may impact game logins. Thank you for your patience!
    131 replies

    Daybreak Games ‏@DaybreakGames Jan 17
    We are currently investigating reports of server lag and login issues impacting all games. Thank you for your patience.
    69 replies

    Daybreak Games Help ‏@DaybreakHelp Jan 10
    Crashing in your favorite @DaybreakGames game? Check out these possible solutions: https://help.daybreakgames.com/hc/en-us/articles/218088717 … #DaybreakHelp
    7 replies

    ****** Maybe not an outlier problem. ******
    Daybreak Games ‏@DaybreakGames Jan 6
    Thanks for the reports regarding currency issues; we have deployed a fix to impacted games. You may need to log out & back in to see a fix.
    13 replies

    Daybreak Games ‏@DaybreakGames Jan 2
    We are currently resolving an issue that may prevent some players from logging in. We appreciate your patience!
    46 replies

    Daybreak Games ‏@DaybreakGames 30 Dec 2016
    Unable to log in to your account? Trying to recover an account? Start here with these tips from Customer Support. http://ow.ly/KTma307lZHp
    11 replies 0 retweets 9 likes
    Reply 11

    ****** The ‘problem’ is born?? ******
    Daybreak Games ‏@DaybreakGames 26 Dec 2016
    Need assistance with your account? Here’s how you can get in touch with @DaybreakHelp. http://ow.ly/JJC6307lZbL
    5 replies

    /*

    https://www.youtube.com/watch?v=cRlucWImLv0
    Seven Days (1998-2001)

    Reply

  • Armageddoux

    |

    unable to connect during 90 minutes and then endly I could login. Don’t even know why.

    what is sure is that was neither coming from my computer nor from my box (I read the tweet also (made me laugh :mrgreen: )
    As I finally could connect we weren’t a lot on Thurgardin (thought a while I connected on Storms erroneously 😆

    Reply

  • Democyde

    |

    All I know that for the last two months or so, when I fire up the launcher it kills my internet for about 30 seconds to minute. I didn’t worry about it much because it was brief, self resolved itself, and I was afraid that in trying to fix the issue, I might unintentionally exacerbate it.

    Now I wonder if perhaps there’s a corollary. Has anyone else had this problem?

    Reply

    • Democyde

      |

      “30 seconds to a minute”

      Oops.

      Reply

    • Lateana

      |

      I have the same issue.

      Reply

  • Anaogi

    |

    OK, am I the only one that hasn’t had problems logging in?

    Reply

    • Genram

      |

      I have not had any problems either.

      Reply

  • Rotchi

    |

    If you fire to many people you get a bad product…..

    SOE changed to Daybreak like bad changed to “do not touch, run far away”

    Reply

  • zzzzzzzz's

    |

    I can’t even log into the forums because it tells me I have an incorrect username or password which is BS. Same thing happens on my home PC and work PC. Happens when I try logging into the game too…after 5 or 6 tries using my exe file it sometimes lets me log in. I’m sick of it telling me I have a wrong username or password. This issue is not new but it has been at its worst over the past week.

    Reply

  • Lurker

    |

    FFXIV is nice.

    Reply

Leave a comment

You must be logged in to post a comment.


Powered by Warp Theme Framework