Some players were unable to connect to SOE websites, forums, and services in July 2014 due to an issue with SOE not renewing the SonyOnline.net domain. This problem has long since been remedied. If you are still having problems…
The first thing you should try is to open your Start menu, choose “Run…” and type “ipconfig /flushdns“. A black box will momentarily flash. This will make your computer forget all the DNS lookups it has performed, so when you try to access SOE websites, forums, and games, the correct addresses will load and you’ll be able to see them and play them normally.
If this does not work, we recommend restarting your computer as well as your modem/internet router.
If you added entries to your HOSTS file last July, then you must now REMOVE THEM as they will prevent you from connecting to Daybreak games, forums, and websites.
Use the updated instructions below:
- Open your c:\windows\system32\drivers\etc\ folder.
- Drag the “hosts” file to your desktop.
- Open the “hosts” file with Notepad, and REMOVE any entries like you see below:
- Save your changes to the hosts file and then move it back to where you found it in the first step!
You should now reboot your computer and have no further issue connecting to Daybreak websites, forums, or ecommerce sites.
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