Updated: REMOVE DNS Entries So You Can Access Daybreak Games, Websites, Forums
Some players were unable to connect to SOE websites, forums, and services in July 2014 due to an issue with SOE not renewing the SonyOnline.net domain. This problem has long since been remedied. If you are still having problems…
The first thing you should try is to open your Start menu, choose “Run…” and type “ipconfig /flushdns“. A black box will momentarily flash. This will make your computer forget all the DNS lookups it has performed, so when you try to access SOE websites, forums, and games, the correct addresses will load and you’ll be able to see them and play them normally.
If this does not work, we recommend restarting your computer as well as your modem/internet router.
If you added entries to your HOSTS file last July, then you must now REMOVE THEM as they will prevent you from connecting to Daybreak games, forums, and websites.
Use the updated instructions below:
- Open your c:\windows\system32\drivers\etc\ folder.
- Drag the “hosts” file to your desktop.
- Open the “hosts” file with Notepad, and REMOVE any entries like you see below:
64.37.171.24 lp.soe.com
64.37.170.20 lvs-recap-01.station.sony.com
64.37.169.11 manifest.patch.station.sony.com
69.174.202.136 account.station.sony.com
69.174.204.11 forums.station.sony.com
64.37.171.32 assets.soe.com
63.140.62.141 smetrics.soe.com
64.37.171.29 auth.station.sony.com
64.37.171.22 planetside2.com
64.37.171.22 www.planetside2.com
64.37.171.45 everquest2.com
64.37.171.45 www.everquest2.com
93.184.215.248 eq2.patch.station.sony.com
64.37.171.39 census.soe.com
64.37.171.15 data.soe.com
- Save your changes to the hosts file and then move it back to where you found it in the first step!
You should now reboot your computer and have no further issue connecting to Daybreak websites, forums, or ecommerce sites.
Trackback from your site.
Comments (102)
Mark S.
| #
I am set as the Admin on my computer but it will not let me save this updated information into this file, says “Access Denied” when i press save.. Any advice as to how to get it to save?
Reply
Jeremy
| #
You have to run wordpad or notepad as Administrator and open the host file from there and it will let you save it.
Reply
Mark S.
| #
Thank you, this worked!
Reply
Heisenburg
| #
what do i do to the host file?
Reply
KrisCo
| #
Either that or change your folder privileges to full control for your user account.
Would like to note this worked perfectly.
Reply
Albatross
| #
You may want to make sure that the file has security set for ‘administrators’ to Full Control (right-click and choose security tab). Depending upon your OS, the details may differ.
Reply
Merry Arun
| #
http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/
Reply
Pete
| #
Copy the file to somewhere outside the system folders (such as the Desktop or My Documents). Edit it there and then copy it back once done.
Reply
Albatross
| #
Thank you! this worked for me 😉
– ALBATROSS!
Reply
Timothy Steele
| #
where’s the info for EQ
Reply
Pete
| #
Did this and the launcher and EQ forums/website now all work for me but still can’t get in game as ‘all login servers are busy’.
Reply
Pete
| #
Working now.
Reply
Sean
| #
Pete, were you able to get in game?
Reply
Pete
| #
Yep, restarting PC after updating hosts file seemed to help
Reply
Heisenburg
| #
what do i do to the host file?
Reply
Naijomy
| #
Same as Pete here – this fixes the EQ2 forums/website but not the access to the game, sadly. Still can’t log in.
Reply
Melodius_Valor
| #
Someone knows please, whether we need other IP´s on german Server Valor?
I changed my host-file and get the forums again, but can´t login with eq2.
Reply
Naijomy
| #
Hmm… this may actually be the same issue I have since I play on the English EU server Splitpaw.
Reply
Jrel
| #
Yay, I got into the forums. Just waiting for the update now. 😎
Reply
Brian Randolph
| #
Tried the ipconfig /flushdns neither soe.com or everquest2.com is working correctly still.
Reply
paul
| #
I am in the uk an experiencing the same problem Using host file fix I can get the to game Through the patcher, but it returns the error cannot connect to login servers please try again. The same running everquest2.exe do we need to add the address of the login servers as a temporary fix for this ?
Reply
Naijomy
| #
Can not get onto the forums without the host file edit and despite a dns flush and a router reboot I can still not login to the EU server.
Reply
Avahlynn
| #
Same here, I can’t get on the forums, or anything, despite dns flush.
Reply
Breanna
| #
I am on US server and cant log on forums or game 🙁 did the flush to no avail, reboot too. Tried by-passing the normal launcher, and still receive the message that Client version does not match the server’s… So I guess will just wait it out a couple more hours and see if soe gets it fixed. At a loss as to what else I can do.
Reply
graham
| #
dosent work for me just says windows cannot find ipconfig/flushdns
Reply
Feldon
| #
Make sure you leave a space.
Reply
graham
| #
got it to work using command promt but still no joy
Reply
carl
| #
I did the config /flushdns got the message “Succissfully flushed the DNS Resolver Cache” but the launcher is still dead, and everquest2.com still takes me to Network Solutions
Reply
Bojangles
| #
I cried because I had no shoes, Untill I saw a man with no feet 😥 .Sit back have a beer i’m sure they will fix it as soon as possible!!!!!!
Reply
Feldon
| #
They fixed it 2 hours ago. However due to how DNS propagates, it will take hours/days for some people to see the problem resolved.
Reply
Sunje
| #
Thanks for the help Feldon but it doesnt work for me, edited hosts and the ipconfig thingy doesnt change anything.
Located in germany and my guildies are playing eq2 now.
Reply
Kimberly
| #
Unfortunately the flush didn’t work for me either 🙁 I hope it doesn’t take too long for it to be working for everyone correctly again but I wouldn’t be surprised.
Reply
Kuulei
| #
No problem now with SOE stuff but http://u.eq2wire.com/ is no longer showing any of the characters.
Reply
Feldon
| #
After several unsuccessful attempts to flush dns on the server so EQ2U can find census.soe.com, I’ve manually added census.soe.com to eq2u’s hosts file. lol
Reply
Naijomy
| #
Aye, thanks a lot for the help. With the editted hosts file I am at least able to read the forums. However, despite numerous dns flushes and pc/router reboots I still can not connect to any of these SOE services. I guess all that is left is to wait until it fixes itself – I hope it’s not 72 hours.
Reply
Heisenburg
| #
so how do i do the whole host file thing? im a bit computer retarded
Reply
Heisenburg
| #
i did this so far
notepad c:\windows\system32\drivers\etc\hosts – brings up notepad. now way
Reply
Mogrim
| #
So… if you did the dns flush along with cookies/cache clear and still neither the site nor game will load, you’re essentially just playing a waiting game, correct?
Reply
Naijomy
| #
Correct. Or you and me could play cards 😛
Reply
Kimberly
| #
Sounds about right, did all that and rebooted my router and all and can’t access anything. Kinda frustrating… hope it starts working sooner rather than later.
Reply
Xaaria
| #
go back to work, Mogrim!
Reply
hmm
| #
not sure what i need to do… i did that ipconfig /flushdns
with no luck. how do i go about clearing the cookies and chache? And whats this about editing the host file?
Reply
Mogrim
| #
The host file edit won’t work. I think it is because since the game was patched today, if you edit the host file, it won’t run the patch, and as a result, it won’t match the game correctly, and won’t let you in.
Reply
Feldon
| #
Not sure if this will work any better:
Reply
Melodius_Valor
| #
Tried it on Germany/Valor but didnt work.
But thanks for the try 🙂
Reply
Alphonsus
| #
You wouldn’t happen to have the IP for eq2.patch.station.sony.com would you?
Reply
Feldon
| #
93.184.215.248 eq2.patch.station.sony.com
Reply
Kristian
| #
It helped me get logged into the game and start it. But when i got in game I could not access the login server for the specific server i guess.
If anyone has the ip’s for the servers that might help as well.
I personally play on Splitpaw 🙂
Reply
Alphonsus
| #
Same. That helped me get as far as login servers. But can’t find it.
Reply
Michael
| #
Thanks, Feldon! This batch of hosts file entries did the trick for me. I logged in successfully to my character on Everfrost.
Reply
sigh
| #
bout tired of SOE and all the bull.
Reply
Merah
| #
I can get to all the websites with my hosts file updated, I just can’t login to any of the everquest servers. Anyone have a DNS entry for that?
Reply
Melodius_Valor
| #
Could someone who can login in Germany/Valor please get the ip-entries with ping xxx and post here?
Or also for other servers in Europe?
Reply
Flapjacks
| #
Feldon, got the host file for the forums.station.sony.com or whatever it is?
Reply
Feldon
| #
69.174.204.11 forums.station.sony.com
Reply
Noctew
| #
Valor is 69.174.193.5
Reply
Scendera
| #
That got me patching! Ty so much.
Also…with the prior list having a few entries being “totally wrong”, I feel I do have to ask…was there anything actually risky?
Reply
Scendera
| #
Nevermind, found out the deal with the 208. IPs. Safe, just wrong.
Reply
Kimberly
| #
Thank you for the updated IPs, Feldon! Finally in!
Reply
Kristian
| #
If anyone has any of the dns/ip addresses for the other game-servers it might give us a chance to get into the game 🙂
Reply
randy
| #
Anyone have DNS/IP for Splitpaw?
Reply
Naijomy
| #
Aye, the IP adress for Splitpaw would be much appreciated!
Reply
Alphonsus
| #
Changed the DNS in my router from ISP default, to Google’s.
8.8.8.8
8.8.4.4
Got me in. Will use this temporarily until my ISP updates.
Reply
Naijomy
| #
This worked for me as well! Thank you!
Reply
Kristian
| #
Worked like a charm 😀 Thanx a bunch!
Reply
Chris in WI
| #
THIS is the real solution and will get you past login and actually on the game.
Reply
Lyridian
| #
Feldon…Thanks a Million for all your help….Very, very appreciated! I finally got it to work!!
Reply
Naijomy
| #
https://developers.google.com/speed/public-dns/docs/using
For anyone else who wants to manually set their router to use google dns to get in the game.
Reply
randy
| #
Awesome. Thank you! Finally in,
Reply
Diane
| #
Is this the only way I will be able to access the game and website from now on? I’m not at all comfortable trying to change a file on my computer. Will there be a fix for people who are not able to do this?
Reply
Feldon
| #
No, you can just wait and eventually your ISP will update its DNS records.
Reply
Diane
| #
Thank you for your quick reply!
Reply
Nachtlager
| #
Swapping the dns did the trick for me. got it from here:
http://chi.some-stuff.de/fix.html
all credits to them
Reply
Sunje
| #
Works for me too! Thanks
Reply
Ohnix
| #
Able to launch & play EQ2 after adding all of the entries into my etc\hosts file; a subset would not work. Although I suspect the PS2 entries not meaningful to non-PS2 players 🙂
However, this does not help folks in Landmark – who, if they are like me, can log-in and launch the patcher only to receive something similar to:
Unable to download SocketError:Unreachable – No data (11004) – http://eqnext-landmark.patch.station.sony.com/patch/sha/eqnext/test/common.sha.zs/7f/4e1/4778758efdff2910ca92ef428bbd8b0d265
and as a note, albeit unrelated to EQ2, the landmark forums are unavailable.
Reply
Smallcorners
| #
Is there an address for Landmark yet?
I was able to get in last night but this morning is fail across the board, games & sites.
And soe.com goes to a shady employment page.
Reply
Ohnix
| #
yeah – SOE loses their site to an emplotment firm in Dubai, Saudi Arabia… man, talk about unsecure.
The funny thing here is that my only two Landmark communication methods rely on SOE – the game and the forums. So, if someone has posted a workaround on facebook, twitter, twitch, etc – I’ll not know about it. And then there is the comparison to the old IT mindset – log-in and contact us about your problem – even though it is about the connection, /sigh.
Reply
GaelicGal
| #
Nothing worked for me except editing the host file. (Although I use OpenDNS, so I tried refreshing the cache for a few Sony domains and got errors.)
However, although I can log in to eq2, Landmark won’t finish loading.
Reply
Jokke
| #
To get onto Splitpaw (and i assume other european servers?) change your DNS in your router to the Google ones mentioned above (8.8.8.8 and 8.8.4.4)
None of the /flushdns or hosts editing worked for me, but changing my DNS servers and leaving everything else unmodified worked like a charm
Reply
Mark
| #
That worked like a charm. Thank you for the great information. ❓ 😆
Reply
rivey
| #
Hardcoding something into the host file is a bad idea. This is a DNS cache problem that will resolve itself once the cache timeout is reached and the ISP servers go back to the root sources to look it up.
A better workaround would be to go change your DNS server to Google. They host DNS servers on 8.8.8.8 and 8.8.4.4. GTE has some public one on 4.2.2.2.
You can change the DNS your router hands out to use the Google one instead of your ISP, or you could just update your local network interface to use Google for DNS. Google is probably a better DNS provider than your ISP anyway (some ISP’s like to censor).
If you do change it, you may need to run ipconfig /flushdns from command prompt to dump your local dns cache (reboot also accomplishes this).
Reply
rivey
| #
To change DNS to Google or another one other than your ISP, see below for a windows 7 screenshot.
http://blog.robertivey.org/2014/07/change-dns.html
Reply
milliebii
| #
Still not happening for me from Australia 🙁
BTW Feldon you need to set a reminder to post an article here in about a week to remind people to revert their hosts file back to ensure that they do not have mysterious problems if the IP addresses change in the future.
Reply
Feldon
| #
Good point thanks.
Reply
Drus
| #
Great job posting assistance on gaining access to the EQ2 login server and SOE. The information made all the difference for myself and several others who I passed it along to. Could not have gotten on without it.
Reply
Toran
| #
OK! Sony change all your IP’s now!
It would have been better to have them change their DNS server to OPENDNS or one that the changes has already flowed to then to have people who don’t have a clue change their host file.
At least you tried to help people and it is the thought that counts. I applaud you.
Reply
Emmerald
| #
How do I ipconfig/flushdns in windows8?
Reply
Sievert
| #
Windows+r type in command hit run/open. Once at command prompt enter the commands. Just like on other window OS’s.
Reply
Striinger
| #
As a general rule I try to set my secondary DNS on my router (that feeds my computers via DHCP) to something other than my local ISP in Australia just because of slow propagation. I’ve never noticed it hurting anything.
Reply
Mark
| #
I’ve tried both methods with no success. Takes several attempts to get to log in screen, but then I get this message.
ERROR!
Unable to download SocketError:Unreachable – No data (11004) – http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-en/live/eq2-en-full.sha.soeSocketError:Unreachable – No data (11004) – http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-en/live/eq2-en-full.sha.soeSocketError:Unreachable – No data (11004) – http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-en/live/eq2-en-full.sha.soeSocketError:Unreachable – No data (11004) – http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-en/live/eq2-en-full.sha.soeSocketError:Unreachable – No data (11004) – http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-en/live/eq2-en-full.sha.soeSocketError:Unreachable – No data (11004) – http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-en/live/eq2-en-full.sha.soe
Reply
Llim
| #
Nothing works for me 🙁
Reply
Talathion Jr.
| #
Any idea when the websites/games will be fixed w/out having to do some copy/paste/bypass/unprofessional b.s.?
I check out EQ2 every few days but seems this kind of frontface issue would have been solved without consumer troubleshooting days ago.
Reply
Feldon
| #
Might want to read up on the Domain Name System. It’s beyond SOE’s control to update every ISP on the planet with the updated records.
Reply
cody
| #
Can someone screen shot a pic of how it is suppose to look in notepad once done?
Reply
Robert
| #
Here is a screenshot.
http://i.imgur.com/yfixPU0.jpg
I had to save it to desktop…go into FileZilla and strip the .txt (as it saved it whether I wanted it to or not). Then delete the file in the drivers/etc folder and drag the one on my desktop into here. I’m sure the easiest way was to bypass the administrator settings, but I am still learning Windows 8.
Reply
Robert
| #
I can confirm this worked for me…I didn’t have to reboot though. If it doesn’t work, try rebooting after you save it in the dirvers/etc folder.
Reply
Mysticalluna
| #
I tried this but I can’t get it to work and i’m sure it saved correctly and then I tried rebooting (.
Reply
Yaron
| #
ok the hosts file is having issues with notepad it says ” This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the default programs control panel. “
Reply
Feldon
| #
You’ve got to open it with notepad.
Reply
Ganlorth
| #
Hey guys i know this is an extremely old topic but i was wondering if all this is still up to date? the ip hosts ect.
Reply
Feldon
| #
You should not have any SOE-related entries in your hosts file at this point.
Reply
Robert
| #
If you need to access the host file and easily make edits to the file, make sure you create a shortcut for it. If you have a shortcut you can run that shortcut as administrator. To do this right click on the desktop area and create a new shortcut
You will be prompted to have enter in the path to the file. On Windows 7 or 8 the path to the file is C:\Windows\System32\notepad.exe C:\Windows\system32\drivers\etc\hosts there is a space between the two but it must be entered in at the same time. Once you have entered in this information you will have a shortcut to the file. Run it as administrator and save yourself the headache. Have a nice day.
Reply