Manually Map DNS So You Can Access SOE Games, Websites, Forums

Written by Feldon on . Posted in EQ2, Game Updates & Maintenance

network-connections

Some players are unable to connect to SOE websites, forums, and services, despite SOE having fixed the issue (renewing the SonyOnline.net domain) several hours ago.

The first thing you should try is to open your Start menu, choose “Run…” and type “ipconfig /flushdns“. A black box will momentarily flash. This will make your computer forget all the DNS lookups it has performed, so when you try to access SOE websites, forums, and games, the correct addresses will load and you’ll be able to see them and play them normally.

If this does not work, we recommend restarting your computer as well as your modem/internet router.

If none of those steps work, then based on a tip from the Planetside 2 Reddit, some people are having success by adding the following entries to their c:\windows\system32\drivers\etc\hosts file. Unless you have bypassed all the security on this file, you’ll need to drag the file to your desktop or other folder, double-click it and open it with Notepad, make the changes, Save the file, and then move it back to the folder you found it in.

64.37.171.24 lp.soe.com
64.37.170.20 lvs-recap-01.station.sony.com
64.37.169.11 manifest.patch.station.sony.com
69.174.202.136 account.station.sony.com
69.174.204.11 forums.station.sony.com
64.37.171.32 assets.soe.com
63.140.62.141 smetrics.soe.com
64.37.171.29 auth.station.sony.com
64.37.171.22 planetside2.com
64.37.171.22 www.planetside2.com
64.37.171.45 everquest2.com
64.37.171.45 www.everquest2.com
93.184.215.248 eq2.patch.station.sony.com
64.37.171.39 census.soe.com
64.37.171.15 data.soe.com

These are corrected numbers compared to the ones posted earlier (the 208.x.x.x numbers were totally wrong).

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Comments (97)

  • Mark S.

    |

    I am set as the Admin on my computer but it will not let me save this updated information into this file, says “Access Denied” when i press save.. Any advice as to how to get it to save?

    Reply

    • Jeremy

      |

      You have to run wordpad or notepad as Administrator and open the host file from there and it will let you save it.

      Reply

      • Mark S.

        |

        Thank you, this worked!

        Reply

      • Heisenburg

        |

        what do i do to the host file?

        Reply

      • KrisCo

        |

        Either that or change your folder privileges to full control for your user account.

        Would like to note this worked perfectly.

        Reply

    • Albatross

      |

      You may want to make sure that the file has security set for ‘administrators’ to Full Control (right-click and choose security tab). Depending upon your OS, the details may differ.

      Reply

    • Pete

      |

      Copy the file to somewhere outside the system folders (such as the Desktop or My Documents). Edit it there and then copy it back once done.

      Reply

  • Albatross

    |

    Thank you! this worked for me ;-)

    – ALBATROSS!

    Reply

  • Timothy Steele

    |

    where’s the info for EQ

    Reply

  • Pete

    |

    Did this and the launcher and EQ forums/website now all work for me but still can’t get in game as ‘all login servers are busy’.

    Reply

    • Pete

      |

      Working now.

      Reply

      • Sean

        |

        Pete, were you able to get in game?

        Reply

        • Pete

          |

          Yep, restarting PC after updating hosts file seemed to help

          Reply

          • Heisenburg

            |

            what do i do to the host file?

            Reply

  • Naijomy

    |

    Same as Pete here – this fixes the EQ2 forums/website but not the access to the game, sadly. Still can’t log in.

    Reply

  • Melodius_Valor

    |

    Someone knows please, whether we need other IP´s on german Server Valor?
    I changed my host-file and get the forums again, but can´t login with eq2.

    Reply

    • Naijomy

      |

      Hmm… this may actually be the same issue I have since I play on the English EU server Splitpaw.

      Reply

  • Jrel

    |

    Yay, I got into the forums. Just waiting for the update now. :cool:

    Reply

  • Brian Randolph

    |

    Tried the ipconfig /flushdns neither soe.com or everquest2.com is working correctly still.

    Reply

  • paul

    |

    I am in the uk an experiencing the same problem Using host file fix I can get the to game Through the patcher, but it returns the error cannot connect to login servers please try again. The same running everquest2.exe do we need to add the address of the login servers as a temporary fix for this ?

    Reply

  • Naijomy

    |

    Can not get onto the forums without the host file edit and despite a dns flush and a router reboot I can still not login to the EU server.

    Reply

    • Avahlynn

      |

      Same here, I can’t get on the forums, or anything, despite dns flush.

      Reply

  • Breanna

    |

    I am on US server and cant log on forums or game :( did the flush to no avail, reboot too. Tried by-passing the normal launcher, and still receive the message that Client version does not match the server’s… So I guess will just wait it out a couple more hours and see if soe gets it fixed. At a loss as to what else I can do.

    Reply

  • graham

    |

    dosent work for me just says windows cannot find ipconfig/flushdns

    Reply

    • Feldon

      |

      Make sure you leave a space.

      Reply

      • graham

        |

        got it to work using command promt but still no joy

        Reply

  • carl

    |

    I did the config /flushdns got the message “Succissfully flushed the DNS Resolver Cache” but the launcher is still dead, and everquest2.com still takes me to Network Solutions

    Reply

  • Bojangles

    |

    I cried because I had no shoes, Untill I saw a man with no feet :cry: .Sit back have a beer i’m sure they will fix it as soon as possible!!!!!!

    Reply

    • Feldon

      |

      They fixed it 2 hours ago. However due to how DNS propagates, it will take hours/days for some people to see the problem resolved.

      Reply

  • Sunje

    |

    Thanks for the help Feldon but it doesnt work for me, edited hosts and the ipconfig thingy doesnt change anything.

    Located in germany and my guildies are playing eq2 now.

    Reply

  • Kimberly

    |

    Unfortunately the flush didn’t work for me either :( I hope it doesn’t take too long for it to be working for everyone correctly again but I wouldn’t be surprised.

    Reply

  • Kuulei

    |

    No problem now with SOE stuff but http://u.eq2wire.com/ is no longer showing any of the characters.

    Reply

    • Feldon

      |

      After several unsuccessful attempts to flush dns on the server so EQ2U can find census.soe.com, I’ve manually added census.soe.com to eq2u’s hosts file. lol

      Reply

  • Naijomy

    |

    Aye, thanks a lot for the help. With the editted hosts file I am at least able to read the forums. However, despite numerous dns flushes and pc/router reboots I still can not connect to any of these SOE services. I guess all that is left is to wait until it fixes itself – I hope it’s not 72 hours.

    Reply

  • Heisenburg

    |

    so how do i do the whole host file thing? im a bit computer retarded

    Reply

  • Heisenburg

    |

    i did this so far

    notepad c:\windows\system32\drivers\etc\hosts – brings up notepad. now way

    Reply

  • Mogrim

    |

    So… if you did the dns flush along with cookies/cache clear and still neither the site nor game will load, you’re essentially just playing a waiting game, correct?

    Reply

    • Naijomy

      |

      Correct. Or you and me could play cards :P

      Reply

    • Kimberly

      |

      Sounds about right, did all that and rebooted my router and all and can’t access anything. Kinda frustrating… hope it starts working sooner rather than later.

      Reply

    • Xaaria

      |

      go back to work, Mogrim!

      Reply

  • hmm

    |

    not sure what i need to do… i did that ipconfig /flushdns
    with no luck. how do i go about clearing the cookies and chache? And whats this about editing the host file?

    Reply

    • Mogrim

      |

      The host file edit won’t work. I think it is because since the game was patched today, if you edit the host file, it won’t run the patch, and as a result, it won’t match the game correctly, and won’t let you in.

      Reply

      • Feldon

        |

        Not sure if this will work any better:

        64.37.171.24 lp.soe.com
        64.37.170.20 lvs-recap-01.station.sony.com
        64.37.169.11 manifest.patch.station.sony.com
        69.174.202.136 account.station.sony.com
        64.37.171.32 assets.soe.com
        63.140.62.141 smetrics.soe.com
        64.37.171.29 auth.station.sony.com
        64.37.171.22 planetside2.com
        64.37.171.22 www.planetside2.com
        64.37.171.45 everquest2.com
        64.37.171.45 www.everquest2.com
        93.184.215.248 eq2.patch.station.sony.com
        64.37.171.39 census.soe.com
        64.37.171.15 data.soe.com

        Reply

        • Melodius_Valor

          |

          Tried it on Germany/Valor but didnt work.
          But thanks for the try :)

          Reply

        • Alphonsus

          |

          You wouldn’t happen to have the IP for eq2.patch.station.sony.com would you?

          Reply

          • Feldon

            |

            93.184.215.248 eq2.patch.station.sony.com

            Reply

        • Kristian

          |

          It helped me get logged into the game and start it. But when i got in game I could not access the login server for the specific server i guess.
          If anyone has the ip’s for the servers that might help as well.
          I personally play on Splitpaw :)

          Reply

          • Alphonsus

            |

            Same. That helped me get as far as login servers. But can’t find it.

            Reply

        • Michael

          |

          Thanks, Feldon! This batch of hosts file entries did the trick for me. I logged in successfully to my character on Everfrost.

          Reply

  • sigh

    |

    bout tired of SOE and all the bull.

    Reply

  • Merah

    |

    I can get to all the websites with my hosts file updated, I just can’t login to any of the everquest servers. Anyone have a DNS entry for that?

    Reply

  • Melodius_Valor

    |

    Could someone who can login in Germany/Valor please get the ip-entries with ping xxx and post here?
    Or also for other servers in Europe?

    Reply

  • Flapjacks

    |

    Feldon, got the host file for the forums.station.sony.com or whatever it is?

    Reply

    • Feldon

      |

      69.174.204.11 forums.station.sony.com

      Reply

  • Noctew

    |

    Valor is 69.174.193.5

    Reply

  • Scendera

    |

    That got me patching! Ty so much.

    Also…with the prior list having a few entries being “totally wrong”, I feel I do have to ask…was there anything actually risky?

    Reply

    • Scendera

      |

      Nevermind, found out the deal with the 208. IPs. Safe, just wrong.

      Reply

  • Kimberly

    |

    Thank you for the updated IPs, Feldon! Finally in!

    Reply

  • Kristian

    |

    If anyone has any of the dns/ip addresses for the other game-servers it might give us a chance to get into the game :)

    Reply

    • randy

      |

      Anyone have DNS/IP for Splitpaw?

      Reply

  • Naijomy

    |

    Aye, the IP adress for Splitpaw would be much appreciated!

    Reply

  • Alphonsus

    |

    Changed the DNS in my router from ISP default, to Google’s.
    8.8.8.8
    8.8.4.4

    Got me in. Will use this temporarily until my ISP updates.

    Reply

    • Naijomy

      |

      This worked for me as well! Thank you!

      Reply

    • Kristian

      |

      Worked like a charm :D Thanx a bunch!

      Reply

    • Chris in WI

      |

      THIS is the real solution and will get you past login and actually on the game.

      Reply

  • Lyridian

    |

    Feldon…Thanks a Million for all your help….Very, very appreciated! I finally got it to work!!

    Reply

    • randy

      |

      Awesome. Thank you! Finally in,

      Reply

  • Diane

    |

    Is this the only way I will be able to access the game and website from now on? I’m not at all comfortable trying to change a file on my computer. Will there be a fix for people who are not able to do this?

    Reply

    • Feldon

      |

      No, you can just wait and eventually your ISP will update its DNS records.

      Reply

      • Diane

        |

        Thank you for your quick reply!

        Reply

    • Sunje

      |

      Works for me too! Thanks

      Reply

  • Ohnix

    |

    Able to launch & play EQ2 after adding all of the entries into my etc\hosts file; a subset would not work. Although I suspect the PS2 entries not meaningful to non-PS2 players :)

    However, this does not help folks in Landmark – who, if they are like me, can log-in and launch the patcher only to receive something similar to:

    Unable to download SocketError:Unreachable – No data (11004) – http://eqnext-landmark.patch.station.sony.com/patch/sha/eqnext/test/common.sha.zs/7f/4e1/4778758efdff2910ca92ef428bbd8b0d265

    and as a note, albeit unrelated to EQ2, the landmark forums are unavailable.

    Reply

    • Smallcorners

      |

      Is there an address for Landmark yet?

      I was able to get in last night but this morning is fail across the board, games & sites.

      And soe.com goes to a shady employment page.

      Reply

      • Ohnix

        |

        yeah – SOE loses their site to an emplotment firm in Dubai, Saudi Arabia… man, talk about unsecure.

        The funny thing here is that my only two Landmark communication methods rely on SOE – the game and the forums. So, if someone has posted a workaround on facebook, twitter, twitch, etc – I’ll not know about it. And then there is the comparison to the old IT mindset – log-in and contact us about your problem – even though it is about the connection, /sigh.

        Reply

  • GaelicGal

    |

    Nothing worked for me except editing the host file. (Although I use OpenDNS, so I tried refreshing the cache for a few Sony domains and got errors.)

    However, although I can log in to eq2, Landmark won’t finish loading.

    Reply

  • Jokke

    |

    To get onto Splitpaw (and i assume other european servers?) change your DNS in your router to the Google ones mentioned above (8.8.8.8 and 8.8.4.4)
    None of the /flushdns or hosts editing worked for me, but changing my DNS servers and leaving everything else unmodified worked like a charm

    Reply

  • Mark

    |

    That worked like a charm. Thank you for the great information. :?: :lol:

    Reply

  • rivey

    |

    Hardcoding something into the host file is a bad idea. This is a DNS cache problem that will resolve itself once the cache timeout is reached and the ISP servers go back to the root sources to look it up.

    A better workaround would be to go change your DNS server to Google. They host DNS servers on 8.8.8.8 and 8.8.4.4. GTE has some public one on 4.2.2.2.

    You can change the DNS your router hands out to use the Google one instead of your ISP, or you could just update your local network interface to use Google for DNS. Google is probably a better DNS provider than your ISP anyway (some ISP’s like to censor).

    If you do change it, you may need to run ipconfig /flushdns from command prompt to dump your local dns cache (reboot also accomplishes this).

    Reply

  • milliebii

    |

    Still not happening for me from Australia :sad:

    BTW Feldon you need to set a reminder to post an article here in about a week to remind people to revert their hosts file back to ensure that they do not have mysterious problems if the IP addresses change in the future.

    Reply

    • Feldon

      |

      Good point thanks.

      Reply

  • Drus

    |

    Great job posting assistance on gaining access to the EQ2 login server and SOE. The information made all the difference for myself and several others who I passed it along to. Could not have gotten on without it.

    Reply

  • Toran

    |

    OK! Sony change all your IP’s now!

    It would have been better to have them change their DNS server to OPENDNS or one that the changes has already flowed to then to have people who don’t have a clue change their host file.

    At least you tried to help people and it is the thought that counts. I applaud you.

    Reply

  • Emmerald

    |

    How do I ipconfig/flushdns in windows8?

    Reply

    • Sievert

      |

      Windows+r type in command hit run/open. Once at command prompt enter the commands. Just like on other window OS’s.

      Reply

  • Striinger

    |

    As a general rule I try to set my secondary DNS on my router (that feeds my computers via DHCP) to something other than my local ISP in Australia just because of slow propagation. I’ve never noticed it hurting anything.

    Reply

  • Mark

    |

  • Llim

    |

    Nothing works for me :(

    Reply

  • Talathion Jr.

    |

    Any idea when the websites/games will be fixed w/out having to do some copy/paste/bypass/unprofessional b.s.?

    I check out EQ2 every few days but seems this kind of frontface issue would have been solved without consumer troubleshooting days ago.

    Reply

    • Feldon

      |

      I check out EQ2 every few days but seems this kind of frontface issue would have been solved without consumer troubleshooting days ago.

      Might want to read up on the Domain Name System. It’s beyond SOE’s control to update every ISP on the planet with the updated records.

      Reply

  • cody

    |

    Can someone screen shot a pic of how it is suppose to look in notepad once done?

    Reply

    • Robert

      |

      Here is a screenshot.

      http://i.imgur.com/yfixPU0.jpg

      I had to save it to desktop…go into FileZilla and strip the .txt (as it saved it whether I wanted it to or not). Then delete the file in the drivers/etc folder and drag the one on my desktop into here. I’m sure the easiest way was to bypass the administrator settings, but I am still learning Windows 8.

      Reply

      • Robert

        |

        I can confirm this worked for me…I didn’t have to reboot though. If it doesn’t work, try rebooting after you save it in the dirvers/etc folder.

        Reply

  • Mysticalluna

    |

    I tried this but I can’t get it to work and i’m sure it saved correctly and then I tried rebooting (.

    Reply

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