EU/UK SOE Pre-Paid Cards Must be Redeemed by July 23, 2012

Written by Feldon on . Posted in International (Pro7Sat1), StationCash

From the EQ2 Forums:

To our European customers,

We wanted to let you know that SOE will no longer be selling pre-paid game cards in Europe as of 07/20/12.

As we begin to transition our games to our European partner, ProSiebenSat.1 Games, customers will be able to take advantage of new methods of payment including pre-paid options, such as PaySafe, via their new ProSiebenSat.1 accounts.

IMPORTANT: For the few European customers who have already purchased an SOE pre-paid game card but have not yet redeemed it, please visit www.soe.com/gamecards now to redeem it! You must redeem any existing SOE pre-paid game cards before 07/23/12. If you experience any problems with your game card redemption, please contact SOE customer service at www.soe.com/support for assistance. Don’t forget to mark your calendars for July 23rd 2012 and redeem your SOE pre-paid game cards before then!

Thank you for your continued support!
Sony Online Entertainment

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Comments (16)

  • G

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    Never seen a SoE gamecard being sold anywhere where i live. Do they even exist anywhere in Europe?

    Reply

    • Feldon

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      Never seen a SoE gamecard being sold anywhere where i live. Do they even exist anywhere in Europe?

      Yes. At GAME, GameStop, EBGames, etc. Have you looked?

      Reply

  • uncle

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    probley to let ppl now if they got a game card number for plat to cash it in before the dead line

    Reply

  • Flatley

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    If SOE were a person, I’d be spitting in their face regarding this pathetic “deal”.

    Oh, and I’ve never seen a gamecard either. Have to go out and find a playsafe card. They make it really easy don’t they?

    Reply

  • Necromancer

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    I’m shocked they actually announced this 2 weeks in advance instead of just deactivating the feature without warning as SOE usually does.

    Reply

  • bhagpuss

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    You can buy them in W.H. Smiths. Well, until now, obviously.

    Reply

  • Trevyn

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    Funny enough – this also applies to EQ not just EQII or DCUO!
    The cards were/are sold here in germany at GameStop for example.

    But well – EQ isn’t supposed to be moved over to PSS1 – so … how should we over there use the PSS1 billing system?

    But the side-note is: EQII will transfer July 20th then?

    Reply

  • melpheos

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    nothing in France as usual

    Reply

  • Pipsissiwa

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    Can’t help but think that this should also have been sent in an email as not everyone potentially affected reads the forums or sites like this.

    That said, it seems that while SOE can send promo and advertising offers without fail to the entire player base, they can’t get a critical CS announcement to more than half. And then blames us.

    Reply

    • Feldon

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      Can’t help but think that this should also have been sent in an email as not everyone potentially affected reads the forums or sites like this.

      That said, it seems that while SOE can send promo and advertising offers without fail to the entire player base, they can’t get a critical CS announcement to more than half. And then blames us.

      Linda (Brasse) responded on that point and said they had e-mailed everyone they believe would be affected by this.

      Reply

  • Breanna

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    I am confused if you have already put the card onto sc, are they saying we have to spend all SC before this date? Or just make sure the card is already on the account? I have about 20k on SC. And surely they can not expect me to use this all at once?

    Reply

  • Lempo of Everfrost

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    @Breanns

    Nah this is only the cards. Use em or lose em type thing.
    You SC balance will be converted to Alaplaya bucks or whatever the hell they are gonna call them.

    Reply

  • G

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    “Yes. At GAME, GameStop, EBGames, etc. Have you looked?”

    Most of those doesn’t even exist in Sweden. And the only one that does does not have it. UK is not Europe btw.

    Reply

  • Snowdarc

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    Yes. At GAME, GameStop, EBGames, etc. Have you looked?

    We have all those here in Michigan,plus Walmart.Doesn’t mean they have them in stock,ever.

    Reply

  • Snowdarc

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    Linda (Brasse) responded on that point and said they had e-mailed everyone they believe would be affected by this.

    Oh I’m sure they did.When she took time off from pretending to be a dwarf.

    Reply

  • Pipsissiwa

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    It should have been mailed to everybody, not just those they ‘believe’ are affected. Maybe someone never used a time card before and got one for their birthday or something, they may not realise that it is now (very) time limited.

    Reply

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