Login Issues, SOE Forums Offline, Launcher Black Screen

Written by Feldon on . Posted in Game Updates & Maintenance

We’re receiving reports that players aren’t able to progress past the black screen with SOE logo of the EQ2 Launcher. Anyone who is currently logged in is apparently able to stay in, but otherwise, players are having difficulty getting past this splash screen:

In possibly related news, the EQ2 forums seem to be down for unscheduled maintenance.

UPDATE from Amnerys on SOE’s Twitter 14 minutes ago:

Hey everyone! We are currently having some issues with the Launcher and working on getting them fixed as quickly as possible. We apologize for the inconvenience! [Amnerys]

NOTICE: Some players have been able to login to EQ2 by bypassing the launcher and starting EverQuest2.exe directly from inside your EQ2 directory.

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Comments (24)

  • Dethdlr

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    From the EQ2 Facebook Page:

    Hey everyone! We are currently having some issues with the Launcher and working on getting them fixed as quickly as possible. We apologize for the inconvenience! [Amnerys]

    Forums are also down temporarily. [Amnerys]

    I’ve also heard that running Everquest2.exe isn’t working either.

    Reply

  • Tarasdad

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    Seems to be SOE-wide as I can’t log into any SOE game right now.

    Reply

  • Arodea

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    Running the .exe doesn’t work or at least it didn’t for me. It tells me my version doesn’t match the server and to run the patcher……oh wait the patcher doesn’t work >.>

    Reply

  • Electri

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    Again? REALLY??

    Just the weekly bug with the POS new improved launcher. WTFG SoE!!

    Reply

    • Feldon

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      Electri,

      It was a pretty gnarly outage to affect the SOE Forums and even the Data Feeds were affected. EQ2U pages that hit the official SOE servers were not working for a few minutes.

      Reply

  • Tomoch

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    I just got booted from the game. Couldnt access the login servers. So does that mean EQ2 is working as intended Feldon?

    Reply

  • Shadowed

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    Can’t connect to login servers again … Related to loping plains and Ruins of Varsoon maybe?

    Reply

  • Shadowed

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    err Crypt of Valdoon

    Reply

  • Awing

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    2:13 Pacific, just got booted and black login screen:(

    Reply

  • Cininz

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    booted 3 accounts. waiting for splash to go AWAY

    Reply

  • Starlakay

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    Naturally it would be on an xp weekend thanks sony.

    Reply

  • Amuhu

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    cant login, says invalid station name/ p/w. even tried 2 new accounts both failed, so sad cant play game anymore .

    Reply

  • Bayfia

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    8:28 a.m. Pacific Time – The launcher goes to black screen, and stops. Can’t launch the game directly using eq2.exe either! :cry: :???:

    Reply

  • Noctifer

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    Ok, same issue here — launcher shows the white circle running then turns black. Can’t even get to the news box and Play button. I’ve tried deactivating the firewall, renaming the LaunchPad.libs folder in order to reinitialize it, etc. But nothing works. And I played some hours ago with no problem. Only possible change I see since then: recent windows updates. Any suggestions?

    Reply

  • Feldon

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    Please be aware this article is from 2 years ago.

    Reply

  • Talduke

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    It is an old article but this issue is back again. I too am having the same problem. as of 2/20/15

    Reply

  • Dys

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    Same issue for me. Launcher failing for a week now. I’ve been able to bypass it but not i get the “Client does not match the server”. I can not log in or run the patcher.

    Reply

    • Feldon

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      Did you make changes to your Hosts file last summer?

      Reply

  • Yaron

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    I am having the same issue as Dys and i do believe it was last summer is when this issue came up before and there was a quick fix that was easy to follow. I did use that quick fix and it worked for months. Till now, why does this game have so many issues that never get fixed for the long term.

    Reply

    • Feldon

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      You must UNDO the quick fix from last summer.

      Reply

  • Yaron

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    So i uninstalled the game and re-installed the game and still launchpad goes black

    Reply

  • Yaron

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    tomorrow i will re-install my operating system and download the game again hopefully that will fix this mess

    Reply

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