Crashing Fix in the Works?

Written by Feldon on . Posted in Game Updates & Maintenance

If you are just about fed up with the out-of-memory crashing in EQ2 since Game Update 53 — I know I am! — you’ll be interested to know that the major causes of the issue have been identified and fixes are in the works. As soon as an updated client is available, we’ll let you know. When I start to see texture corruption, I minimize and then maximize the window every few minutes. It’s really a sad workaround.

Rothgar posted on the EQ2 Forums:

We’ve been taking a lot of snapshots of memory allocations and comparing this data to the code from different times.  We’ve gone back as far as June, rebuilt the code and compared these allocations to today’s code.  We have an understanding of what is happening and when.  Unfortunately it’s not as simple as rolling the code back to June because it would take a lot of other code with it.  So we’re working on a way to fix the problem correctly.

There are actually two issues coming into play.  There appears to be an issue with data not being cleared from the cache as aggressively as it should.  This isn’t really a memory leak, its just the client holdng on to things that it can probably get rid of, especially after zoning.  Then there is also the issue of memory becoming fragmented which eventually causes the allocation error.  Both should really be fixed if possible, but as soon as we have a fix for one or the other, we will get it out asap.  Fixing either issue should keep the client from crashing as much as it is.

I’ll let you know when I have more info.

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Comments (2)

  • Balihai

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    I too am having this issues, however, I was able to drastically decrease the number of crashes I was seeing but having my anti-virus / spyware software (MS Forefront) exclude the following programs and their associate directors being scanned IRT:
    EQ2
    Sony Station
    Fraps
    Vent

    If you anti-virus doesn’t offer the ability to do this try turning of live or on-time scanning while you are playing. Not sure if this will work for anyone else, but by doing this I was able to go from 7-10 crashes (4-6 hrs play time) to <2.

    Hope this helps.

    Reply

  • Speedbullet2

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    I too have this problem its almost forcing me to upgrade to windows 64 bit to take advantage of my full 4gb maybe the extra 1gb would make the difference then again all that hard ache to clean install and get everything back how i like and then the problem still exist would really make me quite unpleased to say the least cant we get a fix for this SOE please also on a side note increase the mount speeds on all mounts by at least 10% cut us a break on WoWarcraft you can fly i think its 200 or 230% speed.

    Reply

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